Shake Shack Florida Mall - Hamburger restaurant in Orlando - 8001 S Orange Blossom Trl #100A, USA

Really good burger and fries. Service was pretty fast and it exceeded my expectations. I got the Spicy Double Shackburger with bacon cheese fries and some chicken bites to try. Chicken was excellent, piping hot but juicy all the same and seemed pretty high quality for a fast casual restaurant. The burger was seasoned well and cooked perfectly and the fries were nice and crispy and their cheese sauce is super good. Overall very impressed

The front guy was great, ordered 2 burgers and mine was fine but my wife’s burger was undercooked and she is pregnant. So I mentioned it to the front guy that agreed to change it BUT I was waiting and I heard the cook complain about me complaining without knowing I could hear him. I explained him the danger of uncooked meat for pregnant woman is real and I don’t need his attitude. Isolated incident most likely it still had to mention the attitude.

Very good experience here. Great burgers and easy to order from the kiosks. Beware the spicy fries, they are 🔥. Definitely going back for more.

Ordered take out. You order from kiosk, take a number, and they bring it to you. The cheese fries I didn't care for, the burger was okay.

While waiting in line, I became best friends with the other customers & the cashier. 🤣 It was such a friendly upbeat environment, so we were all chatting it up. The cashier even gave silly nicknames to the orders based on our joking around. I tried the new spicy fries. The fries are thick wavy fries, perfectly cooked, crunch on the outside, & hot & soft on the inside. The spice blend was very spicy. I'm a thai-hot level girl, but this had my tongue numb. It's just dry spice & a lot of it. I would have preferred less of it or it in a wet sauce version. I had the mushroom vegetarian burger & my husband had the garden burger. Both were delicious. Great thick size, crisp fresh toppings, & the burgers were just like the fries- crisp on the outside & soft on the inside! I'm SOOOO happy they not only provide multiple vegetarian burger options, but also non-dairy dessert options! It's located in the mall with indoor & outside seating. Booths, high-tops, & tables available with ample space for mobility devices.

To be honest considering the size of things I’ve been having on my tour this time I was a little disappointed with the size of the burger here. It was really tasty but it looked a little sad. The shake was really tasty and again for the price I was slightly surprised by the size, I guess it’s where I am. Don’t get me wrong both were really tasty and maybe compared to other places I’ve eaten it is better quality, but I think they need to differentiate them selves from other places by highlighting this, rather just another fast food joint.

The shake was awesome. The Service was strange. Because we were paying by card, we could only order through kiosk, and the only customizable options were adding or removing lettuce and tomato. When I got my burger, it had some type of a sauce on it. I don’t eat burgers with a sauce, so I ended up just eating the bottom of the burger, because there was a long line to get to speak to an actual person. I did not like the fries either, but I am extremely picky about fries.

Food, service, and atmosphere were the same as any other Shake Shack in the country. The reason for the two stars is because the only way to order your food is by kiosk. They don't offer an actual cashier. I don't necessarily have a problem with that. But, what I do have a problem with is them not offering hand sanitizer. Using a kiosk that hundreds, if not 1000, people used prior to you used is absolutely gross. It shows how much the owner really cares about his/her customers. $18 for a burger, fries, and soda, it wouldn't hurt the owner to put out a bottle of sanitizer.