Shabu House, 1150 Paloma Ave, Burlingame, CA 94010, United States
Geo Location
Lat long (37.5855389,-122.3646944)
Shabu House - Featured Reviews (376)
My recent visit to Shabu House on Paloma in Burlingame left me with mixed feelings. While the restaurant offers some redeeming qualities, there were notable drawbacks that affected the overall dining experience.
Let's start with the positives. The meat quality at Shabu House was commendable. The thinly sliced beef and lamb were fresh, succulent, and added a delightful touch to the hot pot. If you are a meat enthusiast, this might be a redeeming factor for your visit.
However, the same cannot be said for the overall hot pot experience. The broth lacked the depth and richness that I've come to expect from a top-tier shabu-shabu restaurant. The variety of vegetables and noodles provided were standard, nothing to write home about. It seems the focus here is more on the meat than the complete hot pot experience.
The atmosphere at Shabu House is decent, with a simple and clean interior. However, it lacks the cozy ambiance that some other hot pot establishments manage to achieve. The tables are adequately spaced, providing a level of privacy, but don't expect any special decorations or a particularly memorable dining setting.
Parking around Paloma Street can be described as challenging at best. Finding a spot nearby can be a time-consuming task, especially during peak hours. Be prepared for a bit of a walk if you're visiting during a busy evening.
Unfortunately, the service at Shabu House left much to be desired. Our order was repeatedly confused, leading to frustration and unnecessary delays. The staff seemed overwhelmed, and the communication breakdown impacted the overall dining experience negatively. To add insult to injury, when we brought the issue to their attention, the resolution was far from satisfactory. They failed to deliver on a small Sapporo we had ordered, and their response was lackluster, leaving us feeling dissatisfied. Take note my friend have been a patron of this place for 12 years and was really upset that this was our experience.
You can overlook the taste of food if the service is superb however I don't think we will come back to this place with the embarrassment that we have experienced.
In conclusion, Shabu House on Paloma offers a mixed bag. If you're primarily seeking high-quality meat for your hot pot, this place might be worth a visit. However, be prepared for a less-than-perfect overall experience, with an average atmosphere, challenging parking, and a service that leaves much to be desired. Consider exploring other options in the area for a more well-rounded and enjoyable shabu-shabu experience.
Very enjoyable hot pot place. We ordered 2 large dinner tray vs all you can eat for three people. The quality of meats was good and fresh, we picked beef and pork. Vegetables were plentiful, just wish they gave a little more udon noodles. Staff was polite and helpful. By the end of the meal, I was full and it was topped off with ice cream. Choices were mango, green tea, and red bean. I would for sure go again.
It was so great! Go with a bunch of people so everyone can share everything. I honestly choked during dinner, because it was really hot and didn't chew my food.... I threw up at the table and we all still finished our plates. 5 stars for sure!
Great for all you can eat shabu. Not many gluten free options though. I was surprised they didn't have gluten free soy sauce
As they say. If you want to know a good restaurant, go to where the locals go, and you won't go wrong. This restaurant has very interesting and tasty food. I had to ask how the shabu is made, given that what I got was raw meat and a lot of boiling soup. The minute I was shown how it worked, it definitely became a blast. I will be looking for Shabu houses in other locations.
It was so good! Go with a bunch of people so everyone can share everything. I honestly choked during dinner, because it was really hot and didn't chew my food.... I threw up at the table and we all still finished our plates. 5 stars for sure!
Great place to go to with family of friends. Staff are nice and attentive. Meats are freshly sliced. We had the spicy tonkatsu and ginger chicken broth. Good for those cold winters.
Had dinner here as we were celebrating. Had the spicy miso and the chicken ginger broth. My partner liked the spicy miso a lot (I don't eat spicy) and I loved the chicken broth to the point of drinking it as soup. Ginger is just a hint, definitely not overpowering.
For the meats we went for all beef pork and lamb, And my very favorite was the beef; he liked both beef and pork. We got 2 regulars but thought there was more than enough veggies and meat. $19.99 pp seemed fair although I'd love if it was cheaper (lunch is $16.99). AYCE is $33, which seems like a lot to me since regular or large should be enough for almost any person.
The veggies includes some tofu, leaves, mushroom, and carrots. Also included is udon or rice, and green tea/red bean ice cream.
I loved almost everything except for the ice cream,that I found very far from the supposed flavors.
It also took forever for our pot to start boiling (didn't count but at least 10min, and we were starving) and we asked the waiter after 3min, they seemed to check on the boiler and say it was ok, but after 9min we asked again and that waiter said it was in the wrong setting...so... thanks for wasting us some time.
