Securitas Technology - Security guard service in Rosedale - 6955 Golden Ring Rd, USA

I know at least one their drivers cut people off, sit in the left lane without passing, flip off the people they cut off AND don't check their vehicles for inappropriate drawings in the filth. That presentation alone is worth one star and a warning not to do business. Do what you will with this review

Awful service with a complete absence of care for customer satisfaction or addressing customer concerns. Without getting too into the weeds of my particular issue, I've been trying for over 6 months to get Stanley Security to simply cancel the active security service a past resident (and stranger to me) installed on my home, which poses a risk to myself and my family, and ought to be a simple fix. I was kicked around various departments multiple times over, hours spent waiting, no follow up, false promises, departments do not effectively communicate with each other, difficult to reach managers or supervisors, managers and supervisors were rude, accusatory, decidedly unhelpful. After finally making some headway on my issue I received a voicemail this morning with Stanley asking to schedule a technician to come out and resolve my issue, only to return the call within ten minutes and be told by a manager in an about-face that nobody will be coming or assisting further, and basically to just pound sand, before hanging up on me. To my knowledge, after months spent trying and waiting and hours spent on the phone with various departments and attendants, a stranger still has an active security service on my house, and my only recourse was to physically cut the cord on the system. Steer clear of this company.

Update 7/24/22. Now had my second break-in with these guys. After the first, that i was told the cameras they sold me dont do well in the cold. We upgraded to thermal cameras and sonitrols system that has a guarantee for reimbursement from damages if the system fails. They also failed for reasons that have yet to be disclosed to me. Getting anyone at this company to help is impossible. I have countless emails and phone calls with them and no help. Everytime i talk to someone, I am promised resolution. Then never hear back. Also they refuse to assist police in there investigation. I still have a request for the footage of the break in, its been 5 months. Unbelievably disorganized company. Nobody knows what’s going on there. Hoping this review gets me some kind of assistance.