Seasons by State Fair - Costume store in North Arlington - 45 River Rd, USA

I know they are getting ready for the holiday season and a lot of their merchandise is not out yet. I've always enjoyed shopping there. Today I must say the staff was extremely rude. I heard two employees complain about an elderly women asking thru the window if they were open. Apparently she was unable to find the main entrance in the back. Then they proceeded to talk about their boss and what she wanted displayed in a not so nice manner. Mind you customers are listening to this. And then to top it off a women decorating the Christmas trees yelled at another poor women just feeling the cloth ornament on a tree. Very very rude this staff member. The owner should really talk to the staff and advise them to be a little bit more nicer to good paying customers. The cashier was not so nice either. This women asked when did you move the store and she rudely stated "like two years ago" they need to be a little bit more JOLLY during this season and not so BAH HUM BUG!!!

This was the best Halloween shopping experience! The customer service was awesome, the costume selection is great and the store is very neat! I was truly impressed by the variety of costumes and AMAZING customer service across the board! It’s an underrated must stop shop! You’re welcome to everyone looking for a last minute spot for Halloween!

I was so excited when I came across this place bc I’m new to Jersey and wanted a store to immerse myself in the holiday spirit. I called and spoke to someone who verified the store hours, and the new address. But when we arrived at 6:40 PM was dark and closed even though they close at 9 PM. All the lights are off and not a soul in sight luckily there’s an open pizzeria and martial arts studio nearby so we don’t have to feel completely scared waiting for our uber. Peeking through the windows it looks like they have some super cute stuff but I ofc cannot speak to quality, cleanliness, or anything else bc I was standing outside.

This store has a great amount of costumes and stuff. *I went here last night with my family to buy some costumes. A few of the employees heard my family and I speaking in Spanish and started circling us. One of them was in my mom’s personal space and grabbed a costume from my mom. The employee was trying to play it off as if she just wanted to make sure the bag had all the contents it was supposed to have(I can’t remember her name but she was pretty old). We were still looking around the store and a few employees were still standing nearby doing nothing but staring us down not saying anything. Another family was there (a white family) yet the employees stayed around my family and I. We paid almost $150 for our stuff and left. We didn’t go to steal anything or waste anybody’s time. Nobody should have to feel targeted in any way.

PLEASE BE CAREFUL WITH THIS STORE. My parents went into the store in late July to buy an outdoor patio set with a table, chairs, umbrella, and umbrella stand. They picked out a table on display and the store rep sold them the entire set plus a delivery fee of $50 to deliver to it to their house, which was 1 mile away from the store. Total cost with taxes and delivery was $840. Within a month the table and chairs began to leak rust. The rust stained the carpet and deck on which the set was located. I proceeded to contact the store about the defect. After 2 weeks of going back and forth with store reps, they finally were able to speak to owner and the owner said they would give a full refund for the defect. The store manager said they would be picking up the set and then we would have to go in with the receipt to get a refund. The owner sent her employees to the house to pick up the set. I proceeded to go to the store with the receipt to get the refund. THIS IS WHERE THE PROBLEM BEGAN. The storeowner only wanted to refund my parents $790. She did not want to refund the delivery fee even though they sent a defected table set. She proceeded to say that she was doing us a favor by giving us any refund at all. She mentioned that my parents should’ve known the table would leak because it is an import from china and therefore it is cheap material. She said and I quote, “They got what they paid for”. Insisting that it was a low price therefore it was bad quality. I proceeded to state that my parents did not speak English and therefore when they bought the set they did not know what they were buying because they figured that a store of that caliber would not sell cheap quality items. THE OWNER THEN STATED AND I QUOTE, “WELL THAT IS NOT MY PROBLEM THAT THEY DO NOT SPEAK ENGLISH. I SPEAK ENGLISH.” I FOUND THIS TO BE EXTREMELY DISRESPECTFUL AND VERY UNPROFESSIONAL. I continued to ask if she would refund the delivery fee of $50 since they only delivered it a mile away and the item was defected and now my parents have nothing to show for paying a delivery fee. She continued to say she would not refund the delivery fee and that we were lucky to get a refund at all. Therefore, please be careful and avoid this store at all costs. They do not care about the customer, and they sell cheap quality imported items as the owner herself mentioned to me. The language remark was extremely disrespectful and unprofessional especially for someone who owns a small business in an area including many different languages with many different people who do not speak English.

very wide selection of festive Christmas stuff definitely have to look around for a little bit they have a lot of different things watch your pricing because some of the prices are a little bit high but I'm sure they'll be having a big sale after Christmasthey have a seven-day return policy with original receipt keep an eye on that. Staff is friendly they said hi

Store is clean and very nicely organized. Staff is very helpful. Usually stuff is in stock.

Love this place, so much so that it has became a tradition for us to walk through and snap a pic or two. While we hope to find our next Christmas.