Scott Technology Group - Office equipment supplier in Rohnert Park - 100 Professional Center Dr #105, USA

Our organization switched over to Scott Technology Group with upgrade last year. I would say not only an upgrade with the technology but also with service. Mike, Tim & Joe came to switch a part out by request and they were awesome! I mentioned something I do with printing and they showed me how to make it print better and gave tips on what kind of paper to get for this specific type of print job. They were so nice and it was a great start to my morning, even the coffee Tim brought me since I had filled out a prior service feedback.

Excellent customer service and support! We have done business with Scott Technology for many years, and they are consistently great. From the people answering the phones, to the tech support staff (shout out to Tim and Zack!) they are worth every penny. They even have automated solutions to order replacement toner for your copier automatically when it runs low.

I’ve been the point person for the copier-printers at my job for the last 2 years. They’ve always been a pleasure to do business with. Prompt, helpful and knowledgeable. No negative experiences at all. Thanks to Service Supervisor Mike for always being so thorough. I would highly recommend Scott Technology.

I'm truly grateful to have Scott Technology in the North Bay! Jeremy and the gang provide intelligent, empathetic and COHESIVE customer service. They actually pick up the phone when you call and are great at finding solutions to their customers' problems. For years, I've used an older Savin color printer. Last week, it went down just before I completed a large copying job. Not only did they let me print the last 100 copies on their premises. Tim the technician came to examine my copier BEFORE they ordered the likely replacement part. Tim was able to clear the clogged pump, thereby saving me considerable expense and down time. Even more impressive to me was they sent Tim on their dime "just in case" the remedy was simpler than we'd diagnosed over the phone. This came on the heels of an unrelated fix which Tim also handled with the utmost speed and professionalism. It's no wonder they have such a great reputation!

Scott Technology Group is a real partner for any business with copier/printer/scanner needs. I am sure there are many place from whom you can rent or service a copier, but Scott is the only place for me! If I call in for service, I have had same day or next day service repair. I recently forgot to order a toner, thinking I had a back up when I did not. I called on a Friday around noon and they had two new toners delivered first thing Monday morning!

Scott Technology are always such a gem to work with from the service department to accounting and those in between to answer any questions that I need assistance with. They have all been very professional, quick to respond and so friendly. Abigail and Selida have been awesome. I highly recommend them for any products and services that you might need. Thank you ever so Scott Technology!

Scott Technology has been my source everytime my architecture business has needed a copier, printer and scanner. They are a thorough, knowledgable and fair business that is readily available for technical support and repairs (in the rare instance it is necessary). Unlike many other businesses, it is my sense they truly believe in their products and avoid pressuring us into gratuitous service plans beyond what is required.

Our office has relied on Scott for our printing equipment needs for years. Fast, friendly, and competent service across the board. They are a joy to work with!