Scandinavian Shave Ice - Dessert shop in Kailua-Kona - 75-5699 Ali‘i Dr, USA

Stopped on our cruise - would do 0/5 if possible- upon entering the shop absolutely stinks so we chose to sit outside. We ordered a medium shave ice with a pineapple whip center and 3 natural flavors (up charged 75¢ each) and when I said the flavors the girl started pouring the fake ones in and I corrected her quickly so she scraped off the flavors and went to the fridge. Asked if I could do 4 and pay extra said no that’s not possible. Added a snow cap and it all tasted like stale ice - none of the flavors had any flavor so I’m confused how this place has such high ratings. Started melting in seconds. Husband got the pineapple whip- super tart and more than half the small cup filled with air. Ive had other amazing shave ice but this store falls short in every category including service - girl was just bothered by entire exchange 0/5 - don’t recommend

The ice cream was AMAZING. With great Hawaiian twist and prices are reasonable, and service is attentive. They had Ube flavor which my 8 years old appreciated, macadamia nuts, lili... something cheesecake -great flavourful sour yellow ice cream, kona coffee etc etc. Make sure you don't miss them. The picture of entrance is provided.

About a long city block from the cruise ship unloading area so it's walkable for most everybody, it's around the corner from the front of the building so look for it, plenty of room while we we're there but most had went back to the ship and it was mid afternoon.

This is the spot to go for shave ice. They have so many different flavors and ice creams to choose from. I usually get a medium, and I am a person that always gets the largest size they have. I saw someone order the large and it is the biggest shave ice I have ever seen! Their blue Hawaii and fruit punch are amazing flavors to start.

Fast friendly service. Shave Ice is delicious. I recommend the coconut ice cream in the center! Plethora of flavors and the prices are fair and posted clearly!

So frustrating!!!!! We have never actually been here because they chose to alter their hours today and then did not follow through with actually being open for the hours their employees stated they would be following. I specifically called them in advance on the phone to inquire about hours for the day and was told very specifically their special hours today. They said they would be open until 7pm and then they would close between 7pm and 8pm, and then reopen at 8pm for one hour, closing down at 9pm. I repeated it back for confirmation and asked a couple additional questions. Great. We planned our entire evening around visiting the shop (made dinner plans surrounding this, promised our child they would get to have their first shave ice this evening, drove over half an hour into town for no reason other than going here, etc. All to find out they decided to change their hours and closed early, not operating according to what they had stated. It’s Christmas Eve. I have full support for any business closing down for a holiday so employees can have their well deserved time off to enjoy with their families…in fact, I encourage it. But communicate and follow through. For those who choose to stay open and work, we will reward them with super generous tips and loads of kindness and gratitude. But don’t tell customers otherwise and then close on a whim like that because you decide you don’t feel like reopening after (what appeared to be) a staff party. 🙄

!! Just a pineapple Dole whip review!! Pretty creamy and smooth. As a standard to compare it too, the Disneyland pineapple Dole whip, this is a bit more sour, but it's still very tasty. A bit disappointed that there was a hole in the middle, not a literal hole, but the ice cream was swirled around the cup instead of full. Overall the price was a bit to pricy for little ice cream, but the taste was not bad.

I am VERY impressed with this shaved ice shop. I tried going to two other shaved ice shops. One had machine broken (Ululani’s) and the other ran out of shaved ice (Kona Wave Cafe) so I googled for a nearby shaved ice and directed me to Scandinavian shaved ice and I’m glad. I bought the medium with three flavors, ice cream center and condensed milk aka ice snow cap. It was worth within my budget. I sat by the shop and me eating it have them free advertisement 🤣. Got other customers going there since it was hot and humid. Highly recommended and you won’t be disappointed. Quality: A+++++ Service: A+++++ Price: A+++++ The price is worth with extra topping. I’m definitely coming back but next time with hubby 🥰🥰