Sartell Hardware Hank & Rental - Hardware store in Sartell - 101 7th St N #10, USA

I can usually get whatever thing I need here, plus other things, but They have changed the way they handle customer service. I used to be able to walk in, and immediately the cashier would ask me what I needed and direct me to where I would find it, take me over there and help me look and pick it out. Now, no one says anything to to me when I come in. The guy behind the big long counter doesn't even acknowledge me, and I'm on my own to figure it out where the thing is that I'm needing. This place no longer feels like my friendly neighborhood hardware store. If I want to be left alone to search the entire store for my thing, I'll go to Walmart, where I'll be doing the same amount of searching, alone, but I'll be paying a bit less for all my efforts. It's really too bad that they stopped caring about the customer, and took the 'neighborhood friendly' out of Hardware Hank.

The guys here are always helping me out plus they have a fishing section

They had what I needed in plumbing and the worker was very helpful thanks again;

I go to the store when I don’t know what I need or I need help finding what I need. The staff in the store are knowledgeable, friendly, and helpful. You may pay a little more than the big stores, but it’s well worth every penny for the kind of service you get here in my opinion.

Convenient local hardware store most of your home project needs are here.

My favorite Hardware store, great flower options, I get my bird seed here and even the shampoo cleaner is great. The staff is also so friendly.

Visited here for some parts for a project after being taken back by another stores prices. Staff was able to point me in the right direction for almost any project. When they didn't have 1 peice, they were able to point to me where I could go for the tool and exactly what I needed (as to not over buy) In comparison to other hardware hanks, this one is worth the extra mile drive for service and prices

Absolutely terrible! I bought a piece for our sink yesterday and the man working said not sure if it will fit, just bring it back with the receipt if it's not right. If it was all sales were final I would have not bought it. It wasn't the right part. My husband brought it back the next day and refused to do a return. Incredibly frustrating.We have been going there for 9 years. I am very disappointed they are willing to lose customers over a 25 dollar part. They didn't stay true to their word. They lost some very loyal customers over something so trivial.