Sandhill Inn & Suites - Hotel in Monte Vista - 1519 Grand Ave, USA

The room was in decent shape even though cheaper than other nearby hotels. The indoor pool was not open "because it was closed" as their own sign stated. I would have given it a better rating, but the breakfast was sub-par. I would stay there again, but max one night...

We had a pleasant stay. Enough parking spaces. Location was good. The desk guy on duty was helpful. No water in the pool, it would be better to put some blinds on the door so it is not so noticeable when coming (pool door is in the lobby on the right). Based on the reviews from Booking, the pool is not accessible for at least 2 years. Our room was right next to the breakfast preparation room, so it was loud in the morning. It was very close to the breakfast area, that's why we heard people, children... Breakfast was almost non-existent. When we arrived at 8am, there were empty trays, no bread or toast, no pastries or muffins.... We waited 10-15 minutes while drinking coffee coffee, but nothing was replenished. We thought of all the previous hotels/motels we stayed in during our road trips in the USA. There was always someone checking if something was missing, cleaning tables, cleaning the floor... We didn't see that here. We left because we didn't have time.

Was padlocked shut. They took our money through Hotwire and decided they don't need to staff the front desk so they padlocked it. We showed up at 10:05 to check in. No one there. No answer on the phone. Literal chain across the door. There were cars parked there and lights on, so they chained up the front door with people inside. This is a crazy fire hazard, and they literally stole our money as we had no way to check in.

Arrived at 10:05. Door was locked and no staff. After squinting to see inside they had a note on the desk saying they have no staff after 10pm on Thursdays and Fridays. The door was also padlocked in the inside? I called the hotel, and heard the phone ringing from outside the door. So that was neat thing to discover after driving 9 hours.

Great place but the pool was not working and the sign was kind of condincending. We could hear other residents walking around and showering throughout the day. The breakfast you could yell it was just heated in a microwave. Will not book again

Came down during stampede weekend, to enjoy all that home has to offer, arrived for check in and upon arrival all was smooth until we got to the room.. The bed was disgusting, dust everywhere, annnnddd then... BUGS not only bugs, parasites.. I went down stairs to ask for a manager which then the male who checked us in, replied thats me, I explained showed him a video and he immediately offered a room exchange or refund. He did apologize, but no thanks. Sad to see this hotel go down! I worked here when Mary lou and Don ran the facility and these rooms as they are today, would never be offered until they are serviced and cleaned up!

My stay was okay. The bed had wrinkles and light stains. The furniture had dust. The AC smelled like mold. Couldn’t quite fall asleep due to the rooms not being really soundproof, try to book a room on the second floor because if not you’ll hear everything going on in the room above you- walking, faucets, etc… The pool had no water in it when I was there and it’s funny to me since before you walk in this hotel you see a big exaggerated “INDOOR POOL” on the sign of the hotel.I give the service about 3 stars, checking in was easy and were helpful, they just seem under employed, for example I came for breakfast and this lady was refilling the sausages, there was no one at the front desk when this man was trying to check out i guess. The same lady who was refilling the sausages helped check the man out. Maybe there could be a box or container for people to put their keycards in? The trash was also overfilled. Well that’s all im gonna say. Just came here to sleep and I got sleep!

Clean, updated, nice decor. Pleasantly surprised with the comfort and quality for the cost. Would have given it 5 stars but the tub faucet waswiggly. .