San Bernardino South Hotel - Hotel in San Bernardino - 294 E Hospitality Ln, USA

The room was decent, although a bit noisy could not sleep much. Jacuzzi did not work. Did not care for security waking me up at the moment I was actually able to fall asleep. When I checked in, the front desk staff was helpful with accommodation. It was not as good of a stay I was excited for when booking.

Our room was filthy. See pictures. All night long people where coming and going. Someone banged on the room next to our door in the middle of the night for about 15 mins. Car alarms going off... Breakfast was a joke. For $400 plus dollars a night.... Hookers, homeless, drug addicts just wow.

Update: repeatedly tried contacting the hotel after they responded to my review. A manager is never available and never calls back after leaving a message. Charged $50 deposit for "strong smell of smoke" even though I am not a smoker. Plenty of smokers outside though.

This Best Western showed my friends and i great customer service when I had misread my check out time. I asked if there could be a later check out time and Alex and Theresa went above and beyond to help us!! Breakfast was delicious too! It was fresh and tasty and had many options if you have dietary restrictions. I recently stayed at the Hampton inn but had a better experience at the Best Western overall. Rooms are on the small so that is why I’d give it four stars. It can get cramped with more than a few people, but other than that, this was an extremely pleasant experience.

Let me tell you STAY THE HELL AWAY from this place. Looked good, but beware! Hotel was not busy but they placed someone above us, they were up all night racing the office chairs across the the floor. I banged and called the front to be told for security reason they can't do anything. People doing drugs out on the balcony all time of night. Homeless is rampant. Office staff is useless and rude as hell. Ghetto hands down! Rooms smelled like cig smoke even though they claim it's non smoking. Also had dingy curtains that didn't close. Had 2 wash clothes, 1 hand towel and 2 bath towels, and 1 bar soap in the rooms. Called to complain about the noise at 1 am and nothing done. Cameras everywhere but no one could stop the hell from happening last night. This place ranks with a hotel 6 or one of those rent by the hour hotels! Will not extend my stay. Would of been better off sleeping in my car! Travel for business but will stay clear of this hell hole! Room 107. They stick everyone is one corner even on a slow night, was a loud section 8 place to house homeless.

Well me and my friend nick were here on Friday and we were just telling each other about the bed felt better than the ones at days inn

The worst hotel I have ever stayed in! We asked for a refund and we got nothing! The room smelled like an abandoned house,there was blood drops on the floor, the drain was clogged with hair, the tv was cracked!, people were braking into the soda machine it was a nightmare!

Hotel has been updated rooms are nice n modern very comfortable to stay in