Sagenext Infotech LLC - Software company in Augusta - 3540 WHEELER RD STE 109, Wheeler Executive Ct CENTER, USA

We are a tax firm with multiple locations. Using Sagenext has been a nightmare. Our tax software is down almost DAILY. Our payroll software never works. We have spent hundreds of hours being down costing our firm HUGE! They also promise to resolve and NEVER last for more than a day. This was by far the biggest mistake made.

Sagenext has been unbelievable in in helping me move my practice to the cloud. Customer support has been extremely timely, with plenty of remote desktop help. I am happy I chose Sagenext as my cloud provider for the customer service experience alone. From getting printers, scanners, and other application setup, they have been nothing but helpful and professionals. Scott Wills has been a fantastic customer service rep, and helped me solve many issues in minutes, that would have taken me hours to figure out on my own. I highly recommend Sagenext

Sagenext has helped me take my tax business to the next level, offering security, convenience, and expert personal help if I ever need it (which has only been once because it works SO WELL!). I was reluctant to move to online access like this, but now that I have, I'm committed. My positive experience has been made so because Sagenext is such a competent company with seamless systems and support. Thanks for making my tax season so efficient and pleasant! .......Thanks to my awesome tech rep Michael Olson I have had a great experience with Sagenext - so patient and good at explaining things!

We switched to Sagenext a few months ago and have had great customer service! They helped make the transition very easy! The follow up customer service, especially with Michael Olson, was great. No wait to get someone on the phone, they solve the issue right away. Highly recommend!

I have been using Sagenext for a number of years and I am delighted with their enthusiastic service. Their service has been above and beyond expectations often helping with things that were not necessarily their issue even to get us up and running. Adding this service to our business has allowed us the mobility to work from anywhere and more importantly to be able to hire accountants who do not need to live near me any longer because they also can work from anywhere.

Aaron did a great job of taking the time to work through step by step install and problem troubleshooting that keeps us up and running! I have worked with SageNext for years now and have been impressed by their customer service and our up-time on the server! Highly recommend!

I have always had a good experience with Sagenext. They are very helpful and have always corrected any issues I have had. Today, Aaron worked with me this morning and I appreciated his swift response and professionalism. I highly recommend Sagenext!

We have just renewed with SageNext for the third time. Working with this company has most definitely been the best tech experience I've ever had. The server system operates consistently, with very few bugs. And if there's ever a problem, they literally respond within 5 minutes. FIVE MINUTES. Never have I experienced such rapid response. Then the fix is always quick, the techs are always professional, competent, and nice too. Can't recommend them highly enough!