Safeway - Grocery store in Susanville - 2970 Main St, USA

For being a Safeway chain as well the most expensive grocery store in this small town, you'd think they would be on top of their game a tad bit more. A couple months ago I was shopping the bread isle when I noticed a loaf of moldy bread. I was grossed out as well surprised because I had never in my adult life gone into a food store of this caliber, or any grocery store really, and found a loaf of moldy bread. My second not too long ago experience was a box of cauliflower Mac and Cheese. I went to cook it and as I was looking over the directions, I noticed that even though I had just purchased it a couple days prior, it was already expired. It had been sitting on the shelf expired and overpriced. My third experience was just a week ago. I purchased a $25 family size flat of chicken thighs. I took it home, refrigerated it, then on the day it was suggested to freeze or cook; I went to cook the entire flat. Upon opening I was hit with the smell of chicken that was already bad. Needless to say I called Safeway, spoke to a very nice man in the meat department who told me I could come in and exchange it. With receipt in hand, I took the time in my busy, demanding day to make yet another trip to the store. Once there, they did not have another family size that was at the price of $25 I had paid. Instead of offering me store credit (or anything for this matter other than a bewildered, confused look on their face) for the $5 difference I was out on their rotten chicken, I had to leave the store $5 short of what I paid them! This is not right. A customer should not have this many negative experiences from any grocery store, let alone an overpriced chain of this scale, and within the 5 months I've lived here. A customer should never leave any store being owed money for any situation let alone on rotting meat. I wish I had the option to shop a better chain, but unfortunately there is only Grocery Outlet and a Susanville market that has very little selection, and is as expensive, if not higher than Safeway. It would ould be nice if I could be confident that someone with clout will read this review and make sure that their staff is adequately checking shelves for expired and moldy products, as well not allow customers to leave the store being owed money, but nobody cares this day and age, and I'm sure this review will fall on deaf ears. Do yourself a favor...If you shop here, do not take it upon yourself to trust that Safeway has efficient employees/management going around and doing their job by looking for these oversights; read expiration dates as you are shopping.

This is the nicest store of any kind in Susanville! Clean, well stocked, friendly helpful staff, and the items you buy will always be FRESH! Join the little free membership, shop wisely, clip the virtual coupons and you'll spend less than the other Not Very Super Market in town! Plus, to reiterate, your items will be FRESH!! I, also, due to an injury, shop on the app and have my groceries delivered. Right to my door, sun, rain, snow...Perfect!!

Look at the expiration dates on the products. TOO many are expired. The topper was the milk being expired by a week (yesterday). I pointed out many times expired items to find them still on the shelf, but moved to the front, a week later. Just sad because most products are things kids would eat / drink that are expired.

More than once in the morning they don't have a single manned register going so people with a full cart have use self checkout, they don't check dates when stocking and leave expired/moldy food on the shelf. More often than not, items are misplaced by people stocking who don't take the time to pay attention to what they are doing, and you'd think they'd branch out and try to sell some different items but they offer the same generic junk as the other 3 stores in town. Tell me why you neer 4 different creamer companies but only buy the same flavors? No exotic selections for any type of item in store. Just the basics. Definitely small town thinking in this store.

Great selection but ALWAYS the most expensive place to buy groceries. They should be ashamed of themselves. The cashier let me use her discount membership number which saved me $52 (which reflects the three stars for this review), but I'm just one guy buying groceries for a week...with that discount, I still paid $176! At Walmart, that would have been about $125 (without any discounts). I will continue to avoid Safeway whenever I can.

Wonderful Graduation Luau Party thanks to Safeway! FINALLY! Catering through Safeway Deli really is a great way to host ANY GET TOGETHER! I have never had any bumps in the road or complaint anytime I've had them Cater! They've always be polite, professional & sure do know how to make me look like the hostest with the mostest. The trays are bigger than expected, the food is always good & put together so beautifully & on time!! 5 stars every time.....high five to the deli!! My family & I were bout to give up on the quality & were seriously doubting the bakery's abilities to say the least. Especially after our son's birthday cake that had been ordered 2 weeks prior was not only not what had been ordered but was not even baked at all!! We had tried a few more times to restore our faith & yippie.......they made an amazing cake that was better then what was shown in the pictures & it tasted amazingly moist & fluffy! Well done bakery!! YUM YUM!

Love Safeway, don't really shop anywhere else and as long you hot the deals you save alot.

Safeway always has fresh produce, deliciously hot deli items, and the nicest staff. Their floral selection always makes it a pleasant experience when looking for flower arrangements or that special something.