Royal Motel - Motel in Des Moines - 3718 Douglas Ave, USA

Only posting to post inside pics no one had posted....these are of 2 different rooms. I have nothing bad to report against the staff. The gentleman was kind and let us see 2 rooms on our own.

It was nasty if any one can help we paid for a week stay after she showed us the room but when we got into the room we cleaned up wipe down to make things comfortable. We stayed n there for 4 hours … omg we got ate up with bed bugs . So she moved us to a different room after she told us there was no other rooms available. But the other room had the same problem and My Girlfriend IS PREGNANT BTW. I just need to know who could I contact about this issue. Around 500 with deposit. We left she only gave us a 100 back. Is that fair?

The price was ok, the room had old carpet, old furniture, curtains were not clean the whole room had an odor holes in the walls tile on the bathroom floor was cracked and broken off in some places... Not an ideal place to stay!

Staff/Management wasn’t professional. She was so rude, she just walked out on me when I was trying to explain what I needed. And after she walked out on me, I heard her laughing while she was talking to someone about me. Wouldn’t thought someone like her as I believe the “owner” would have so much rudeness and disrespectful manner. If your interested on staying in this place, make sure you want to check the room first because they’ll not refund your money after being checked in for few minutes of at least looking inside your room.

Dirty little motel it is very small but priced pretty low compared to the other s

I had paid for a motel room for a family member, including a $200 deposit. On April 11, 2023 they fraudulently charged $200 to my credit card. It is being reported to my bank!

I have been staying here about 2months and I feel like I'm not getting my moneys Worth.. It seems like the rules changes every day depending on who you are,! I have a broken chair holes in the wallin bathroom upon check in. It also carries cockroaches which is nasty.the outside is in better shape then the inside.burn holes in carpet and its very pricey.my visitors only can stay an hour unless they pay10 dollars to stay.

Well my experience to say the least was horrific. I picked up a friend that stayed there for 3 months. Had no idea when getting in my car everyday she also brought friends along.BED BUGS.my household spent $3400 to get rid of them and purchased new mattresses. Very disgusted