Ross Dress for Less - Clothing store in Great Falls - 1200 10th Ave S, USA

The store was a mess, it wasn’t worth going to this location, there was piles of clothing on top of the racks. We also couldn’t get our cart through a lot of the aisle, to many hangers and items on the floor. There was also no need to have a door greeter, or the same person talk to you at the register. That individual should of been made to clean the store, pick up items or even wash the damn floor..unbelievable. That’s a sign of poor management!

Check out lady told us we had to go back and take our hangers off. We were the only ones in line by the way so it's not like we had time when we got to the check out. We moved our cart to take the hangers off and she told us we were supposed to leave the cart there so she could start check out. Mind you the stand for the hangers was back another 15 feet behind us. Apparently we were supposed to run back and forth with all of the clothing ($250 worth)? I am happy to help out with removing hangers, but not when I am being told to do it in a rude way. We almost walked out and left it all there. Likely won't go back any time soon.

I was in Ross a week ago. Couldn’t believe the mess!!!! Clothes and shoes on the floor and everywhere!!! Disgusting!!!!!! There was a lady from Canada who was horrified, she told me she comes down every year and does all her Christmas shopping at Ross. Sad to say, we both walked out without anything. Not a good atmosphere to shop in at all!

Their inventory has been lacking lately, and their customer service is strained. I think they must be understaffed. Shelves and recks half filled. The changing rooms are close early, like an hour and half before the close some times, vary inconsistent. They need to do better. I used to love going there. Now it's a last-ditch effort place to stop.

Great place to find brand name clothes and shoes. You need plenty of time and patience to go through the alleys and find your bargains. Sometime you can find cool items at the clearance department but again you need to go often because they are regularly sorting items and place some of it into sale.Plenty of parking because it is located close to the mall.

Messy rude and not very clean and employees need to be kinder to costumers and more helpful do better clean up store and get organized I have terrible time finding things I want to get and buy be professional and respectful and clean thank you

great place to shop for decent, fashionable, cheap(er) clothes, nice variety of household stuff, and good selection of beauty items. They have some widely known brand name stuff not a whole lot though.

Do they clean their stor with a snow plow? I have never seen anything like that in my life to think all those clothes piled up and down isles on the floor kicked to the side are not going to be cleaned.poor job management.