Management did reach out to me regarding my complaint, and a sincere apology was extended. I certainly appreciate management contacting me and I now feel they do care about their customers. After speaking with management, I will consider staying at this hotel in the near future. They are working on changes and improvements to their establishment. Thank you again Mr. Patel for reaching out to me regarding this matter.
I have been staying at this motel for a little over a month now. I enjoy how comfortable it is here. Conveniently located close to shopping and with in walking distance to downtown. The staff is friendly and the whole property is clean and very well maintained. The pool is amazing. With a real nice Mexican restaurant right next door!!! Next time u book a trip to lake Wales you should check out the rodeway inn!!!!!
Sammy, the manager was great in expediting my needs for my stay. I was also very pleased and grateful that pets are now accepted. I tried to stay there last year but was denied because of my service dog which I had papers for and the lady hung up on me. The rooms were fine except for the cleaning and housekeeping people -5 stars there was dirt and boogers and blood smears on the walls of the bathroom. Walls, doors abd ceiling need a coat of paint because of the black and yellow stains in alot of areas.
However I was very extremely upset when I opened up the microwave to warm my dinner up and there was a roach laying dead right in the front so obviously they don't even check the microwave to clean it. However the pool looks very nice and I was very upset that it rained in the only time I could go swimming. Other than needing a coat of paint and maybe wash the couch or at least spray it down because it was disgustingly dirty with stains I was very pleased with the whole experience except for I feel like the prices could be lower for the dirtiness
Amazing place to stay for the price. The staff is very friendly and the rooms are very very clean! I would definitely be back again.
Best budget hotel in the Lake Wales area!!! Clean rooms and good service… This is the best option for $85 a night compared to the other hotels in the area with the same price range. I will stay again.
Listen…. If you wanna be a crack head for the night this is the place. Swear there are more illegal Mexicans than there are rooms. Your door will barely lock , and the other reviews are more than likely the owners. It’s nasty the property looks nasty highly do not recommend. The lobby isn’t open to the public or for people staying lol that should have been the red flag. Be careful with your vehicles to had 3 people look into my truck last night as well.. good luck with crack head central
My wife needed a place that was pet friendly and the rooms were very nice.
Room was super clean, a/c was great, service was fantastic, price was fair. Can't ask for more. Great experience
Hidden gem alert!! We stopped in for smoothies but ended up getting wraps as well. I ordered the veggie wrap and hubby got one with blackened shrimp. They were packed full of goodness. Very flavorful and messy (sign of a good wrap!). We both ordered
Typical Seth Raynor golf course which was very fun to play; never disappointed on a Raynor layout. Greens were in great shape & rolled perfectly; good speed. The course conditions were probably a 7 out of 10; tee boxes were beat up but were being r
This place has amazing service and fantastic food that is reasonably priced. They give great portion sizes and you get a complimentary bowl of soup during lunch hours!
My partner and I went here once or twice a month for a while starting some time i
I would qualify this is the best hometown restaurant Lake Wells has to offer. With Lake Wells being in a small town you have a lot of corporate stuff that tries to move in but if you want true Hometown cooking and Hometown food, this is where you wan