Rick's On the Square - Southern restaurant (US) in Tyler - 104 W Erwin St, USA

Excellent food and service. Every dish we have tried has been perfect, and we always have the same waiter who makes the experience that much better. It's not exactly cheap to eat here, so be prepared. The atmosphere is dark enough where we needed our phone flashlights to read the menu, and the bathroom is a labyrinth away.

We loved our dinner here at Rick’s on the Square! I had the red fish tacos and a side salad. Fresh ingredients and great service! My husband enjoyed the salmon! We shared a slice of key lime pie and it was excellent! Who ever manages the music needs an award. Awesome rat pack songs all the way to 70s. Love!

The restaurant is cute in general. They have upstairs available for private booking and an outside area with live music. My party and I, arrived there but there was no indoor seating available so we decided to seat outside but there was a 10$ cover charge for each, i am assuming because of the live music which is totally understandable. The band was amazing, i loved their performance, however the service on our table was bad. Everything took so long, and the waitress was nowhere to be found and kind of rude. We ordered drinks and appetizers we got them but no water and no silverware. We had to bother another waitress for those cause ours disappeared for 30 mins but by that time we had to eat with our hands. We asked for another round of drinks and we receive them one whole hour later. We got main courses, the salmon was dreadful and my brother ordered fried pork ribs or something and it was raw. We didn’t want to send it back cause it would have taken so long to prepare another one. Also we asked for a beer and the waitress said it’s gonna take a while… for a beer…..??? Like why? and she recommended we should go inside the bar if we want it fast. Just ridiculous. Definitely not coming back.

I came here for a going away party on 1/19/24 and this is the worst experience at any restaurant I’ve ever had in Tyler. Food - I ordered the Hawaiian cheeseburger and chips and the burger, as well as the chips were both burnt. Several of my coworkers also had issues with the quality and lack of flavor of the food. Service - we had a decent size group so I was cutting the waitress a little bit of slack. HOWEVER, I sat at the table for 3 hours and didn’t get a single refill on my water, and the waitress spilled someone’s water on our table, gave us a rag and never gave us new napkins or silverware. Bill - Unfortunately the 20% tip was included in the bill due to party size, or else I wouldn’t have tipped. When I paid my 20.73 bill, I paid with 21$ in cash and never saw any of my change. The waitress KEPT the 27 cents, which isn’t much, but for terrible service and food, I was going to keep my change. I will NEVER be back to this establishment and I’m sure several of my coworkers share the same sentiment.

Wonderfully warm atmosphere with great character. Excellent service. Salad was very fresh. Salmon was piping hot and red fish tacos were plentiful and flavorful. The great music added to a special evening!

My husband and I recently had dinner at Ricks, this was our first time eating here. We were there on a Friday around 6:15pm so it wasn’t very busy at all. Our server was Heath and he was very knowledgeable about the menu and funny! My husband has a seafood allergy and we told Heath and they were able to accommodate him. We both had the cocktails, the Bluebonnet and Long Island Iced Tea. Both drinks were good but I think we preferred the LIT. We had the Grilled Texas Bites for an appetizer and I truly enjoyed them! My husband had a rib eye, purple hulled peas and fried okra. He was a little disappointed in his medium rare steak. He said that it lacked seasoning. Initially he didn’t ask for an add-on sauce for the steak but after tasting it he asked for the creamy peppercorn. I had chicken fried chicken, sauteed squash and steak fries. I thoroughly enjoyed my entire meal. The squash was well seasoned! There was so much food that we both had to get to go containers. Overall I would recommend Ricks for those wanting to try a steak and seafood restaurant without the hustle and bustle that come with other restaurants. Just FYI, we arrived before the live entertainment that was scheduled at 8pm so I am not certain how the ambience was at that point.

Cost should be a line added. I love Rick’s food and atmosphere but my colleague ordered a salad and requested chicken instead of ham. I can see a reasonable up charge but almost $25 for the salad and iced water? That is ridiculous. And to top it off a 3% charge was added for using a credit card. Next time we eat out downtown, we will consider other options.

For an established restaurant, I do not feel they should charge their customers a 3% fee for using a charge card. Would not have been upset over this is if I was told up front! Had a Ruben sandwich, which was good. Homemade potato chips tasted like leftovers heated up- they tasted like old grease. Had to ask for a glass for my beer, in which I was rudely told it’s not standard to come with a glass. Would not go back.