Residence Inn Jonesboro - Hotel in Jonesboro - 2611 Sumo Lp, USA

It's taken me 3 months to write this and I'm sorry for that. We were there 7/7-7/9 for a funeral. The accommodations were so nice. Truly felt like a mini home rather than a hotel room. They were very accommodating. The only complaint would be no room service every day... the sign in the bathroom very confusing as it tells you to leave towels on for if you want them replaced...we did this and they weren't... but they gave us clean ones at the desk

It's rare I take time to leave a review, and even more rare to give a hotel 5 stars, but this hotel was amazing. It's brand new, super clean, and nice everywhere. The layout is great, our room was spacious and comfy, the staff were wonderful, the food decent, and the price very reasonable, which is hard to find these days. Jonesboro is sort of a sketchy town, and this area is no different, but it is close to lots of businesses and restaurants, and close to the highway without the highway noise. We would 100% come back to this hotel without hesitation.

Very clean and comfortable rooms -- always my main priority. Excellent service. Good breakfast, with a variety of options. Nothing can replace real eggs but hotel-style eggs served here were actually prepared properly and tasted great, moist and fluffy. Same goes for breakfast sausage. It's usually dry but I was pleasantly surpirised here. Strong fresh coffee and even cold brew option. The area is just off I-555, so easy access, and there are lots of restaurants around. Free laundry access. Nice kitchen in my suite, with a full size refrigerator, range, and dishwasher. Overally, I am very impressed and will definitely stay here again.

I cannot express how thankful I am for the excellent service my family I have received from the time of booking the room to our stay. Mr Anthony you are truly amazing !! Your staff was so friendly. The room was beautiful!! We will difently be back.

I felt like a queen. The rooms were beautiful and special was just right. I felt safe. our stay so nice. I give it 6 Stars if I could. I 💕 the whole set up. I will go there again. I recommend it with 5 Stars.⭐⭐⭐⭐⭐

We stayed here to see the 2024 eclipse. The hotel was at capacity and turning people away. They did upgrade us to a suite for our Marriot level we are at. The only issue was the TV in the room was not working. The front desk was nice but could not help us. We were able to hook our laptop to the TV with an HDMI cable so we could at least watch some streaming services. The breakfast at the hotel was very good.

Great service, clean rooms, useful amenities. My go to hotel in Jonesboro. However. God forbid you have to experience a fire alarm. The only reason this isn't 5 star is the fire alarm. The fire alarm far exceeds proper decibel levels in such a confined space. It HURTS. NFPA 72 states a fire alarm can be between 65-120 decibels. Noise levels fall off as the square of the distance, however this is a SMALL ROOM with the fire alarm centrally located. Hearing loss starts to occur at 85 decibels. I can GUARANTEE the fire alarms at this location are causing harm to residents. I dare not take my hands off my ears it's SO painful. I work in factories all around the US. I'm accustomed to loud environments. I'm no sissy to loud noises. The alarm has been triggered twice this week and it is excruciating in such a small space. I would hate to try to communicate calmly with children when such a loud and painful alarm is blaring. This is absolutely unnecessary. The hospital's fire alarm in Jonesboro is much much quieter and reasonable, and it's a HOSPITAL! This needs to be inspected and addressed.

I work here so I have an obvious bias. I am just writing this for the points. I need to add more words, so my only complaint is that Wi-Fi is weird. It works fine. There are no issues but the fact that our provider, SafetyNet, isn't something more modern is disappointing but hey it gets the job done. None of what you just read matters. I work here, remember? Love the place job-wise.