Residence Inn Decatur - Hotel in Decatur - 1213 Courtyard Cir, USA

This is my "GO TO" place when visiting Alabama. First off the staff is unbelievably polite and helpful. You can tell they love being there!! I have stayed 3 different times now with them and have never gotten the same layout for a 1 bedroom suite yet. The full kitchen is wonderful, just bring your food. Definitely a place for an extended stay. The rooms are well appointed and the beds will give you an excellent nights rest. Very clean!!! Breakfast will be sure to delight any appetite or diet. Coffee 24/7 is also nice. The outside grounds are very well kept and plenty of lighting in the parking lot at night. Very safe and secure area with a steakhouse right across the street!! They also have a "community area" with comfy chairs and sofas around a fire pit, grills, tables and chairs, if you don't feel like staying inside. The pool is nice, too. Be sure to check this awesome hotel out, wouldn't want you to miss out!!

When you?|| Talk about hospitality.|| Everybody, everyone should learn from the resident residents in Decatur. From the moment madam I stepped in, I was greeted with a beautiful smile from Adriana. She was so welcoming they went over and above to listen to my Concerns and when I tell you I have never been to a hotel while.I felt So welcome and her manager jonathan the He's the bomb dot com And this morning, miss Debra and miss Anne oh I love them if you wanted to find a place to stay when you're not at home.I would strongly suggest coming to the residence in Decatur.I would definitely be back and tell all of my friends and family to come here.You can't beat this. I would just like to follow up this and say thank you for such a beautiful Stay

Very nice place to stay - everything looks new. The room was fresh, clean, very comfortable, & nicely appointed. Wonderful very kind professional staff who met our every need & request with a smile. Fully equipped kitchen had everything we needed. The morning coffee was very good, & the breakfast options (scrambled eggs, cereal, waffles, juice, muffins, etc.) were just fine. |Only drawback is that this property is not very close to the interstate, & driving through an unfamiliar town to get to this location was a bit of a challange, & using GPS was not perfect. However, when we are in the area again we will stay here, because this place is worth the drive off the interstate. It's just that nice.

I was in the shower and the fire alarm went off so I ran downstairs in nothing but a towel!!!!! After several minutes of total humiliation the staff told us it was a false alarm and a scheduled event! I was NOT informed and apparently neither was the staff. I suffer from panic disorder, anxiety and ptsd. This is not cool Marriott. Your staff should have been in the know so they could tell guests! Probably will never stay here again but the rooms are nice and very clean and the staff is super friendly!

Stayed here for several days. The facility is clean, extreme well maintained, and all the staff were super friendly and asked if they could help with anything or get things for us. The staff made this review go from a 4 to a 5. The breakfast was superb, with entrees rotated on a daily basis. The hotel has underground complimentary parking. The hotel’s location is in a good residential area. The value for the nightly rate is acceptable. This R.I. I highly recommend for anyone needing access to Atlanta.

I had a 1 bedroom suite with full kitchen and loved it!! Very clean and comfortable. The towels were thick and large and loved that the shampoo, conditioner, and body wash was in a pump dispenser on the wall of the shower. Sure beats all those little bottles and soap wrappers. The girl that checked me in was a friendly person and very polite. The grounds and hotel was very clean and kept up nice. Plenty of parking and a safe area. Well lit at night. Breakfast in the morning was good, something for every taste and also was kept stocked and clean.

Water was only warm not hot but still able to get a comfortable shower. Staff was quick to get heater repaired and working by am. Otherwise, the most spacious extended studio we've ever stayed in.

As of 8/26/23, I updated this review from two stars to three. Courtney, the General Manager, saw my review and was able to find and ship my son's blanket which is very much appreciated. She also acknowledged the others points will be used as teaching moments for the staff. I hope they are able to work on the remaining issues. Thank you, Courtney! Original review: This Residence is struggling. I stayed here last year and it was a good experience. Since then the cleanliness and service have gone drastically downhill. First, upon check-in no information was given regarding wifi or breakfast times. Keys were handed over and that was the end of it. When asked for information, the individual replied "You can find it in your room." Second, a member of my party reserved a room with a rollaway bed as she had a one bedroom suite. The bed was not available upon check-in which meant her daughter literally didn't have a bed. She ended up sleeping with her parents (three to a bed). They also had to change rooms due to a malfunctioning air conditioner. My family and I had a two bedroom suite. The floor was absolutely disgusting with red wine or something visibly spilled upon arrival. I wiped it up and the towel was absolutely black. The shower was quite dirty with hair remaining. Finally, I folded my son's blanket on the couch. In the chaos of leaving, it was not put on the cart. I called within a few hours of leaving to report it lost with my room number and a description. I left my information and they said they would call back after speaking to housekeeping. I called again the next day and got the same line. No one has called to follow up. Did they just throw away a full sized bed blanket? The level of service definitely needs to be addressed at this location.