Relax Inn - Motel in San Bernardino - 1790 E Highland Ave, USA

The guy in the front named Tushar is GREAT! Very friendly. This is my second time here and it’s because of him. Very happy with how fast and efficient he is!

The property is quite. The reason the property is quite is because they have a pest problem. I walked in the room, and it was nice until I saw pest, in the restroom. The one in the pic was about to give birth and others were crawling on the floor. I immediately went to request a refund. When I mentioned the room has a pest problem, the guy said it was normal. I said it was not normal and unsanitary. I didn't pay for uninvited guests. I paid $110 for the night...... what a rip off when it was only supposed to be $89, but anyway I went up the road to the new Motel 6. The price was $110 too, but after hearing what happened to me at the last Motel, they were nice enough to give me a discount and I only paid $104.

I contribute to reviews because I don't want anyone else to be taken advantage of. Run for the hills people! This place is a swamp! Dirty Everything and creatures running around inside the rooms and random nuts hollering outside all night. They need to pay the guest to stay there not the other way around And even a million dollars isn't enough ! Like I said..... RUN

Well, I do believe I have found the very worst motel in the entire United States. The Relax Inn in San Bernardino. Absolutely horrible. A complete dump. In fairness, it reaches that reputation partly by the management, and partly by the clientele. The room stunk of bug spray and Lysol the instant I walked through the door. I gagged and left the door open. I'm not picky about motel rooms. I regularly stay at Motel 6 or the EZ8 in San Diego. [Told you I wasn't picky.] The place was a dump. Cigarette burns on the bed spread and night stand in this "No Smoking" room. Several of the faux wood flooring panels were raised up. Be careful walking in the dark. A huge clump of hair was stuck on the wall of the shower. I can wait until I get home to have a shower. Just gross. The TV only got nine channels, none of them network. The other half of the equation are the other guests. More than a dozen people who impressed me as having no ability whatsoever to survive in the real world. How the hell did they scrape together the $120 a night to stay there? One group would drive their car maybe six feet in-and-out of their parking spot over and over while a woman upstairs would use the remote to repeatedly turn the car alarm on and off. This went from 9pm to after 3am in half hour intervals. A few doors down, someone testing to see if they can push their radio past 300 decibels. Someone walked the halls shouting, "Yo! Yo! Hey man! Yo! Yo!" A few other strange behaviors. And the man who would return many times during the night pounding on the door next door and shouting, "Lemme In!" over and over. Through all this, the management did nothing to help.

Dirty. Run down. Broken doors. Stains & burns & sticky stuff all over. Cash only. Rude nosy owner. Loud area. Staff gives dirty looks when I smile & look away bcuz I'm being stared at. If u don't mind dirty trashy rooms at a $120 min cash only plus deposit then this should meet ur standards. I would not stay here again.

Once I seen what the room looked and smelled like I wanted my money back. I was told sorry I cant give you your money back. I was given another room. That room was no better than the last room. The pillows and mattresses looks like they were picked up off the street. Blankets had holes. Drapes looked like they had been set on Fire. The rug had a whole in it. I don't even think they clean the rooms. Not a place for children. Crack Shack for sure.

This motel is not safe the people that stay there are rude gang members and the manager is rude to you if you say something about it

This is the most dissapointing place to spend a night. It's so nasty I regret I went here. The matress was ripped. The carpet looks so old and some white stuff had poured on it. The air conditioner was broken. The bedding was dirty and smelled old .The customer care was pathetic. When I raised the issue they asked me to wait for 25 min . I waited all night. No one came. The shower room had other people's hair. There was no toilet paper they refused to add new towels and shampoo and body wash. I am very disappointed.