The motel is older but the room was updated and clean. I’m talking CLEAN! They used white bedding that looked new. The white shower curtain was new. White towels were new, no dust, clean coffee pot, even the brass light fixtures were shining! The bed was great. It’s not a fancy place but it’s good especially for the price.
Absolutely beautiful clean neat smells great best sleep I had and I only slept 5hrs looks are deceiving so don't judge a book by its cover pics are after we woke up I was too tired to take any lol beds are super comfortable I love it thank you so much 😊 I'm very happy
We stayed at this place based in the high ratings. The room and all linens were clean, that was true and I guess the most important. The reception on the phone and at ckin was congenial. And that is where the good stuff stops. There weren’t enough linens for 3 even though the reservation was for 3. There was no hand soap provided at the sink, only 1 tube shampoo and one mini body wash. I called to ask for the items we needed and were told to pkup in 5 min. When my husband went to pkup, the older woman insisted we use shampoo to wash our hands and was curt and impatient. Later in the evening, the toilet wouldn’t drain the water. We called the reception for a plunger and were told to come get it. We were treated suspiciously and rudely asked if we had “sh#t” in the toilet and also told not to put too much tissue in the toilet. All of this in short, rude, and impatient communication. The next morning as we are packing up our car to leave, the same man, who is the owner/operator and lives with his family behind the reception, stands circa 50 ft behind my husband staring at us….creepy!! As we pulled out, he was standing near the reception, again, just staring at us as we finished loading and pulled out. The whole interaction after ckin was very rude, and had a hostile feeling to it. They were stingy and cheap with the small amenities and the creepy suspicious behavior was very off setting. Our room was low level acceptable. Yes, linens were clean. The room was spacious enough, especially the bathroom, to be comfortable. The window AC started out reasonably cool but circa 10:30pm while we were trying to sleep seemed to go tepid and stopped cooling properly and we were all sleeping out of the covers to stay cool. The unit is definitely not functioning properly. We left our room spotless and were careful to account for all linens etc as we felt they were expecting us to haul off anything not screwed down🤨. I would highly recommend adding a mirror over the large vanity outside of the bathroom because the sink area is too small to accommodate toiletries/hair accessories, etc.. Conclusion: clean, roomy, no carpet👌🏻, are all pluses. Negative: nasty suspicious owners, no frills to include hand soap(!), AC needs repaired! They were suspicious of us because we asked for bath linens for our registered 3rd person, expected hand soap to be provided, and needed a plunger for their toilet, which had low water pressure and couldn’t flush urine/toilet paper. I wouldn’t have suspected our stay to be so rough based on the reviews I read. The saving grace was at least it was clean! 3⭐️ for room bc I want to be fair due to the cleanliness and roominess. 2⭐️ for the young lady (teen? family member?) who was so congenial on the phone and at ckin 5⭐️ because the location was easy on/off the State Hwy
This place is great the price was great I totally regret not staying here going up I stayed somewhere in searcy. The room was modern very clean the shower and ac were great the bed was amazing it was like sleeping on a cloud I wanted a king bed but they were sold out but I slept amazing I definitely would stay again
Positive: The remodeled room was the best I had ever seen. It was as clean as a new hotel. The bed was very comfortable. Negative: ""
I brought my service dog with me, and was refused a room because I didn't show documentation that she was a service dog, and because I didn't bring her into the lobby with me I was 'obviously' lying. The staff member admitted what he was doing was illegal and still refused me a room. I'd rather keep driving than stay at any place that ignores the law so blatantly.
The rooms are very clean and fresh also the best mattress I slept on over a 2 week road trip. That included some Marriott’s Hiltons and HI Express. Thank you to the hosts for such a nice stay.
Rooms are very clean. Very comfortable beds. Air conditioning is Very cold. Could not ask for better service. We will be staying here every time we come to Bald Knob.
The cashier who check us out(tyara) is absolutely amazing she definitely deserves gratitude she was so caring when my card declined and helped right away to figure out a solution and she was extremely kind to my little one and mom