Redondo Beach Inn - Hotel in Gardena - 1912 W Redondo Beach Blvd, USA

Absolutely the worst hotel I've ever been too. Upon check in we noticed a flickering light at the staircase which was a nice introduction to the horror that unfolded. There is a large exposed wire in the stairway hanging from the ceiling. We had a room on the 3rd floor. The hallway was absolutely disgusting, the carpets terrible. There were 3 breaker boxes that were all open and had no locks on them. The hallway fire extinguishers indicated they had not been checked since 2019. One end of the hall had a nasty, dirty, wore out chair that just made the terrible look worse. Upon entering our room we tripped on a trash can that was right in the door way. There was missing floor planks and large gaps in the rest of the flooring planks, lots of duck tape holding parts of the baseboards to the walls, huge scratches on the floors, worn nasty furniture and lots of mispatched paint in random places. There was a desk table in the closet that was disgusting and had no chair. The only chair in the room was a match to the nasty hall chair, you couldn't pay me to sit on it. Our smoke detector was completely covered in plastic, and remember, the fire extinguishers on our floor had not been checked since 2019 so have they were going to fire we would have been out of luck. I was traveling alone with my daughter and there was no safety lock on the door and the door locked we did have didn't see very secure. I brought all of these issues to the attention of the front desk attendant and she seemed so surprised by my concerns. I advised her that the room looks nothing like the photos on their website or Expedia and she said that's not possible. I told her about the fire extinguishers and she said I must be wrong because they would have been checked. When I told her about the open breaker boxes she said it wasn't important because someone was to mess with them she could fix it downstairs where she was at. I also let her know about the plastic wrap covering the smoke detector in my room and she looked at me like she didn't believe me and said she didn't know why it would be there. I told her there was multiple OSHA and fire violations in the hotel and it showed a huge lack of concern for the safety of their guest. I asked her if I could get a discount on the room because we had nowhere else to stay, many places were sold out and other prices were way too high. She said she would have to speak with upper management and she would call them and for me to check in in 10 minutes. When I came back to check in she said management said they would not give me a discount but that if I had not touched anything in my room they could give me a full refund and I could leave. I told her this was not an option if we had nowhere else to go I'm a mom with a child alone. She again told me there was nothing they could do to help and I asked if she had another room to move me to and she said it was booked by somebody else but they had an arrived yet so she gave me the room. Surprisingly this room was in way better condition than the initial room we were put in it was almost like it was a completely different hotel. I'm guessing because they were sold out we were giving it out of service room or a room they use as a last resort. In the middle of the night they attempted to draw $80 for my bank account and in the morning could not explain to me what it was for. I still have not received my deposit back and in the morning I talked to a different friend as person who again would do nothing to help me. Do not ever stay at this hotel it is literally worse than a crack house.

Positive: The room was ready when I arrived; everything was functional. Negative: No. The entire experience was fantastic! Please, keep up the good work!

The room was disgusting but,It was too late to find a new motel and we figured it was only for a few hours so we stuck it out. They charged me a $50 deposit and only refund $7. When I called to find out why she said the towels were stained. We didn't even use their towels except to wipe the floor so our feet wouldn't turn black from the nasty floors. I highly suggest sleeping in your car rather then this motel. Otherwise you risk being blamed and charged for the existing state of the room. So Not worth it!

Good location but the rooms and service have went down hill for a few years now. The hair dryer didn't work and it took threatening them to leave a day early for them to get a replacement out of storage.

Positive: I like the way that Alexis tried to rectify the problem I was having with the television in room 221. The problem couldn¿t be fixed by her so she transferred me to room 215, where I discovered roaches. Negative: Yes! The television problem persisted for a longer period than I expected and costed me valuable room time that I paid a good price for; I requested more time, for the inconvenience, the next day only to be turned-down flat by the staff member there. Negative: ""

Positive: I liked that I was able to watch game 2 of the NBA semifinals without being interrupted by a malfunctioning television. My stay was worth the price, this time. Negative: No, everything was up to par, this time. Negative: ""

Positive: Everything functioned properly in the second room I was assigned. Negative: The television in the first room had a problem that couldn?t be rectified; valuable time that I paid for was wasted in trying to solve the problem and assigning me another room.

The whole place smells like someone died in the place, especially in my room on the 2nd floor. The hotel needs to be torn down, immediately. My $100 deposit was never returned!!!