Red Roof Inn & Suites Monee - Hotel in Monee - 25640 S Friendship Dr, USA

I had booked a room for this weekend and after driving 4 1/2 hours they tell me they gave my room to someone else because I didn't show up by 4 pm when they specifically said 9 pm was perfectly fine to check in. She looked us dead in the face and told us she knows the "new girl" made a mistake and that she could give us the SAME ROOM for almost $200 extra dollars! She would not accommodate anything. We were almost on the street for the weekend!! They didn't have a real breakfast choice but the Quality Inn down the road does!!

Stayed one night for a concert. As we approached the front door, I noticed a strong chlorine smell. Check-in went well, and when we opened the door to our room, we were overwhelmed with a strong odor of bleach. I'm all about things being clean, but it was too much. Slept good until 9 the next morning when the fire alarm went off. Seems like this happens sporadically based on other reviews. Breakfast was a muffin and coffee. I'm not sure we'd stay at this location again.

I stayed at this lovely motel and had a fantastic experience. The room was clean and comfortable, and the amenities provided were top-notch. What really stood out to me, though, was the exceptional customer service from the front desk staff. The front lady beams was incredibly welcoming and went above and beyond to ensure that my stay was enjoy

Cozy hotel tucked away from main road. Super clean and friendly staff. Plenty of clean towel. The beds are the most comfy ever!! I’ll def be back. Love it here!!

Though the front desk and staff were courteous and kind , it was not very clean and well kept. The sheets were soiled/stained. The room desperately needed some maintenance work and as the carpets on the walls were coming off, the TV stand was partially broken and the floor wasn't entirely clean. In addition the breakfast line needed improvement. They only had honey buns, a few apples and powdered donuts with coffee and tea options. There were no refrigerators and so food ordered, which had to be done, had to be thrown out the following day due to no small refrigerators in the room. It was my understanding that some rooms had. I believe that with a little more effort with maintenance and cleanliness, they could be top tier.

I liked the stay over here. Have been staying here from more than a week and the front desk lady,Brams is very good, kind hearted and very comforting. She helped me a lot to ensure my stay is comfortable. Housekeeping staff Shelly and Akash were working really hard to keep rooms up to mark. Definitely gonna extend my stay for one more week

Thank you, Yogi, for a wonderful stay! Our room had everything we needed and we slept comfortably. You greeted us with a friendly smile and that goes a long way...other hotels could learn a few things from you!

Positive: Nothing! They took a $250 deposit from my account! Negative: Attitude.. Professionalism! They are practicing bad habits with their patrons!