Red Rock River Resort - Resort hotel in Hot Springs - 603 N River St US-385, USA

When we first walked in, the hotel was very dirty. The floor had a layer of dirt on it and it just felt very grimy. The rooms were very dated and not well maintained. I do not recommend staying at this hotel. Not many options in the area, but this place was dirty and very pricey. In response to the owner saying it was not their hotel. This was back in the November timeframe. They were open and it was not nice at all.

This place is a work in progress for sure.  We had a group and rented the third floor which has 3 rooms(4 beds),  and a large party room.  The elevator was broken but he did let us know ahead of time and give us the option to cancel. We didn't and it was a bit taxing on the older folks going up to the third floor.  I thought it was fine, but the rest of the group wouldn't go back.  I was bummed that the steakhouse was only open Friday (I was planning to go on Sat)  I think they were short staffed. Anyway the owner was very nice and I hope to see this place thrive in the future.

While this is the off season I expected at least decent wifi and the basic amenities. I got neither. Our room had a wifi connection but no internet. No mini fridge and only one small paper cup for coffee making. No microwave. I think these are very basic amenities that should always present. Very disappointing. Would not stay again.

Love this hotel. The rooms are nice sized comfortable beds and our bathroom has an amazing tub to relax in. Very quiet between rooms and guests in the hall. Yes, it is warm on the second story because of the spa. the ambiance of the rooms makes up for it. Staff was very welcoming and helpful. The 1890 steakhouse did not disappoint. We will be back.

There is no one to help with anything at this place. WiFi is spotty, the rooms are dated with an old window style AC unit. The locks are battery operated and ours malfunctioned locking us in the room. We called the service number 3 times before someone showed up to let us out. A safety problem for sure in my mind. In all honesty I cannot recommend staying here. I wish the owners well but they need to take stock of their hotel offerings.

HORRIBLE, WINDOW AC WILL NOT COOL ROOM. NO ONE WILL ANSWER PHONE, NOT STAFFED 24 HRS. NO ONE TO COMPLAIN TO. WE LEFT AND WENT TO ANOTHER HOTEL. NO APOLOGIE, NO REFUND. MANY OTHER BAD REVIEWS ABOUT AC AND CLEANLENESS. STAY AWAY FROM RED ROCK RIVER RESORT.

What a gem situated in a beautiful quaint town. This lovely newly renovated historic hotel is well worth the few extra dollars for a night. It's clean and well-appointed with an elevator. The restaurant served us a delicious bison steak dinner. The servers were kind and cheerful. Wish we could've stayed longer!

This stay was so very nice! The architectures of this beautiful building make you feel the time of the name of the 1891 fantastic steakhouse inside! This has excellent locally grown beef cooked to perfection even though the owner had to fill in as the normal cook had a medical emergency. The corner suite was comfy with the faux fireplace and rug. The tall ceilings again was a sign of the era and the room was warm unlike other places that seem drafty with those types of large windows. One recommendation I have would be to fill your own tub, if you stay in the corner suite and enjoy, not to waste your $ in the other tub. The massage chairs are nice and relaxing! I also loved the extras you can purchase like wine and roses! My man made me feel like a Queen!