Red Robin Gourmet Burgers and Brews - Restaurant in Castle Rock - 46 E Allen St, USA

They sat us immediately. I asked the host for a booster seat instead of telling me they only had high chairs he just lied and never came back. We weren't givin any silverware to start. I ordered my a house margarita with a water. Took 10 minutes just to get my drink then it had no alcohol in it. And I never got my water. However our server was friendly checked on us got us everything we needed. Came back frequently to make sure everything was okay and he took our order correctly and went above and beyond to make our experience good except my water ha but then we get our food .. we ordered 2 burgers with side salads and fries and corn dog bites for our kiddo. When they took the order they ask if u want pink or no pink in the burger we both ordered no pink and made it a point to say well done burgers more than once because this is always a problem here our burgers came pink and mine was not even cooked all the way at all almost all pink I couldn't eat it. The burgers came on the same plate with the salad .. didn't like that they usually give us a bowl for the side salad. I'm about ready to just get up and leave after my burger but I'm like whatever I'm hungry now so I'll eat the lettuce in my salad was brown and disgusting and I can't bet it was above the temp it was supposed to be I'm a manager at a restaurant so that made me angry the lettuce was bad .. over all not a good experience... we really like red Robin but after several bad experiences we probably won't go back to this particular restaurant they need more staff and more concern over how their food is actually going out .. I paid and left I was not happy I've complained before and got treated in a negative way so I just left after paying didn't eat our burgers or our salads ... just yuck

Pretty typical layout for a Red Robin. It's definitely a family-friendly environment. We were seated immediately and had a solid waitress. Food came out quick, all at once. Apps and mains at the same time. I had the Scorpion Burger, which wasn't nearly as spicy as I was hoping. The ground beef used wasn't the best quality, but it was medium rare as ordered. The wife had the "island hot" bone-in wings, which she enjoyed, and a side salad. I had a couple of wings, and they were decent but nothing to write home about. Their peach tea is pretty good. We finished by splitting an Oreo milkshake, which was served in two shake glasses. I've had better shakes at fast food restaurants, as well as other Red Robins. It was pretty mid, but it was good enough. All in all, it was not exactly a show stopping experience, but it served its purpose. We left full. That said, this Red Robin was really just a glamorized fast food joint with dishes instead of boxes/bags and a good waitress instead of a cashier. Might just save a couple of bucks and eat at Burger King down the street next time we are in the mood for this kind of food. There is no difference in the quality of ingredients.

The food was delicious. The short stack of onion rings were nice and crunchy! The manager personally came out to greet my friend who has never been before and thanked him for coming. The monster burger was cooked perfectly and was juicy. The garlic fries were crisp yet had just the right amount of garlic taste!!

Worst restaurant ever. Three weekend the last 6 weeks they havnt gotten an order right for delivery. I mean - not even close! Does chicken tenders sound like Burger? Never coming back. You can't keep apologizing. You have to fix the problem. Oh, not to mention, food is always super cold. See ya.

I had a good time here, my little brother loves the pizza it's really good i recommend it for little ones. The drinks are amazing. I recommend the very berry limeade with sprite. They also have really nice views of the mountains. The service was great, staff was attentive and fun.

I am aware Red Robin is a burger place, and the burgers I have had there are always great. But they now offer Donatos pizza. I am from Ohio and love this pizza since it's from there. This order was awful though. It was BARELY cooked. The dough was raw and the cheese was not completely melted. I had to put the pizza on a baking sheet and finish baking it myself.

I wish I could give zero stars. We were quoted 10 min wait but saw the bar top was completely empty so opted for that. The entire bar area was TRASHED. We waited at least 5 minutes for our water despite the bartender not doing anything, & it wasn’t even her who brought them another server did from them back. Waited forever longer for her to ask how we were doing, & we said we’d like to order. We ordered broccoli & salad yet were not given silverware until we asked after already getting served our food (by someone else). Got our food & the quality is unlike any I’ve ever had at Red Robin. The bun was stale and falling apart, my broccoli was old and brown & the bottom of the bun was soggy. The bar is still filthy despite MULTIPLE staff members just lingering around and passing through. No sense of urgency and FILTHY location. I’m afraid to know what the kitchen looks like. Also not a manager in sight. I’d like to add I could understand if she were slammed, or had to make a ton of drinks for the waitstaff but it wasn’t the case. Multiple servers came behind the bar to make their own drinks the entire dining experience.

Love their Southwest salad, big salad with lots of toppings (was missing avocado though), and tasty dressing, and the fries are always a great app to start with. Good service and the restaurant started out pretty quiet when we got there around noon but picked up quite a bit by the time we left a couple hours later.