Red Robin Gourmet Burgers and Brews - Restaurant in Kansas City - 8501 NW Prairie View Rd R, USA

Best Burgers! Very delicious! The fries are the best! Love it! When I am back in the USA, I will go there again. 😍The people working there are very nice and friendly. I loved it there. Nice place to stay and eat and drink. 👍

😁👍 Outstanding service!!! Our waitress (Alana) was the absolute best! Burger were awesome fries were awesome really couldn't of asked for better... I will definitely eat here again and recommend this place to anyone wanting a good burger!!!

First time to this one (Zona Rosa). Nice, quiet atmosphere. You can actually have a private conversation. The food and service was great.

Took our family of 8 here to celebrate our son’s 10th birthday. The service was excellent along with the food. Thank you for the experience!

The place was busy but it was surprisingly quick for how busy it was. The wait was about 30 minutes. The staff was extremely friendly and never left without fries or our drinks topped off. The burgers are just too notch and perfect. I did ask for medium rare, and another person asked for there's well done, and another medium well, but all of burgers were basically the same color, so I'm not sure if it matters what you order. I've basically tried every burger from them over the years and can say they're all delicious.

Seated right away. Server was attentive, made many passes, kept our drinks full. Food was served quickly with a full house. Our food was served hot and the order was correct. Gluten-free bun was grilled and tasty. Had to request more fries at one point but they kept coming afterward. Minus on star because the bill came with a game charge and the kiosk at our table was not used, so keep an eye on your bill. Otherwise good experience and will return.

First visit to the this location. We've always been pleased with the MD and NJ locations. FL is a bit iffy. Just came in for a quick bite of late lunch around 330. Not busy at all. We sat at the bar. This time of day the bar is bright and festive. I have to start with the checkout process. I came in specifically to use a $5 bonus card which expires soon. I gave her the bonus card and said I wanted to use it. And then I gave her the $25 gift card. She gave me both cards back and said there's $10 left on your gift card and $5 on your bonus card. ??🤯 What?? She claimed she had to use the gift card FIRST? What kind of scam is this?? So how do I use the bonus card?? That's why I specifically said to use the bonus card. Sorry, minus another star for that. I've never encountered that before anywhere. I'll have to ask the manager how this works. It seems crazy . If I have to pay with cash or credit card to use the bonus card, they could have told me that and I would do it. Back to my food review... It's been a while since my last visit to a Red Robin, so I'm looking forward to the snazzy Banzai burger with its slice of pineapple. After squeezing lemon into my drink, Immediately noticed there are no cocktail napkins within reach, which most bars seem to have. Bartender was talking to the manager so I walked around until I was able to find dinner naps at the far end. Also no sweeteners within sight .I like to add Splenda or similar to my lemon water. The sweetener was a knockoff brand, which is becoming standard. I just expected name brand with a these prices. We started off with bottomless fries which arrived right away. They were barely lukewarm. Served with a tangy sauce and ranch dressing. I tried both despite my onion allergies. The tangy was just ok for me, but my dining partner enjoyed both sauces. I opted for plain old ketchup after a few bites. The fries that came with the meal were warmer but not hot. Might be due to the snow outside. The 3rd round of fries was piping hot and delicious. The first 2 rounds had a surprising number of rotten tasting fries. I didn't specify medium-well on my burger, they didn't ask. Fortunately the burger came med-well. Last time I ordered a banzai burger a couple years ago, I vividly remember being barely able to fit it in my big mouth. Unfortunately, today's burger was easily bitten into. I'll try asking for extra lettuce, tomato and mayo next time and see if it helps. Never did get any silverware. I suppose that's OK for burger n fries, but I like to scoop up the bits of lettuce as well. I suppose I'll be back again to try and spend that bonus card..but maybe not to this location. Update: Made a 2nd visit to use the bonus card. Checked myself out this time and no problems. Wait staff Rue provided the best service and attitude I've had since pre covid. Made the 2nd visit a much better experience. Even the fries were better. And I was able to try the chips as well, but switched back to the fries.

Food was okay but service was terrible. Had to go to the bar for napkins and then again for silverware after food had arrived. Fries took forever to get and then since I ordered onion rings (which was an upcharge) with my meal I also got charged for the fries. Why advertise bottomless if I'm getting charged? The explanation was since I upgraded (for a charge) to onion rings then the fries were not free. Doesn't make much sense. Servers and host staff were more interested in their phone then helping. Too bad this is a prime location that has gone downhill quickly. Should have know since the place was empty at 7:00 on a Saturday night.