Red Lobster - Seafood restaurant in Fort Smith - 7401 Rogers Ave, USA

Best Red lobster I've been to so far. The food was fantastic, we ordered from the shrimp buffet, got a mud slide, and a chocolate wave. It all tasted great! The place was also practically spotless, the floors and tables well kept, and the bathrooms were sanitary. The best part about this restaurant however, was the friendly and accommodating staff. The lady who served our table was super friendly, well spoken, timely, and very kind to our grandmother. Our grandmother is non-verbal and unable to move half of her body, due to a stroke, but the staff engaged her conversation regardless and treated her with respect. My grandmother enjoyed her visit to this restaurant and that was the whole reason for us going out that night, was to lift her spirits, and I have them to thank for her wonderful visit here.

We came in a little late for dinner at about 8:45 pm. David, our server, was amazing and was Happy we came in. He was friendly and made us feel at home! We liked the food but liked David even more! We had a great time! Thanks David!

We took my mom here to celebrate her 82nd birthday because she loves rock lobster tail. It came with two different flavors and she enjoyed them both. I had the Cajun salmon and it was not too spicy and had good flavor. The brussell sprouts were tasty, too. Our server was very pleasant and the service was pretty fast.

We were seated right in front of the kitchen door when there were many open tables available. Food and plate presentation was fair at best. Server should have cleared used plates when coming by to see if we needed anything. Shrimp linguini was not available.

When here for a birthday. Waitress was incredibly rude. Every request she acted like we were an inconvenience to her. It wasn't even busy. The shrimp linguine was aweful. Lacked any flavor, and the shrimp STILL had its tails?! Absolutely terrible experience and will not be returning. Took 20 minutes to receive drinks for those who ordered them.

It had been a while since eating here because the last meal I had here wasn’t great. Decided to give it another shot, but today’s lunch was even worse than the last time here. Our bill, before tip, was right at $100. We ordered Admirals Feast, crab legs, another shrimp/fish meal that I’m not sure of the name, one cocktail, and 2 waters. Salads & biscuits were fine, as usual. Crab legs were tiny, watery, and extra fishy smelling. Everything else was okay. Not bad, but far from great. We came here for crab legs, though, and those were a huge disappointment. For good crab legs, I completely feel like it would be worth the money, but with everything being “just okay”, the food just isn’t in line with the prices.

It's below freezing was negative 10 the other day. It's my father's 72 birthday wanted to take him somewhere nice. The heater was out and the staff didn't have the decency to say so before seating us, didn't even address it until after we ordered and we asked them to turn up the heat. It was freezing we ate with coats on and beanies and was still uncomfortable. If they would have told us we would have gone elsewhere. Money over people just hope none of my aging family catches a cold. 150 dollars suppose to be a nice experience. I maybe only go once a year as a treat, this left a bad taste.

They changed their Caesar salad since I'd been here. Used to be so good that it was reason enough to go, but now it's very average. Place was a ghost town too, atmosphere is non-existent. Plus the prices have become crazy high since the pandemic. I'd pass going back, unfortunately. Used to be my favorite place to go.