Red Carpet Inn & Suites - Motel in Philadelphia - 11580 Roosevelt Blvd, USA

Good location but the hotel itself very dirty. I requested a non smoking room and when I walked in it smelled like nothing but cigarettes. The bed sheets had cigarette burn all over . The toilet didn’t flushed . There was roaches in the bathroom. Even though im not picky I will never book with this hotel ever again . They have to do better with the rooms

I want to start off by saying, I am NOT picky when it comes to hotel rooms, as long as they are clean and sanitary. This room definitely did not look clean at all. The nightstand in-between the beds had something sticky spilled on it, the toilet and the shower were clearly not cleaned before we got there, the mini fridge was dirty; the whole room just gave me the heebie jeebies. I luckily brought disinfectant wipes, so I wiped down all the surfaces in the room and door handles, etc. The room was NOT worth the $90 dollars we paid for it. I've stayed at the Red Roof, Motel 6, The Roosevelt inn, and other nearby hotels and this one was the dirtiest one. It was a total rip off and I definitely won't ever stay here again. The only pro I can think of about this place was it's location.

The place is more like a shelter/Motel than a hotel. Smells terrible, bathroom not clean and worst of it all there was roach in the bathtub.

Had to wait in lobby for half an hour to check in because the attendant was "out", then was told our reservation wasn't in the system, and then I was told we couldn't use the pool even though that was the only reason we chose that particular hotel. We stuck it out, but the next morning the housekeepers followed us down the hall begging for tips, and when we got back that night there were people parked in the entrance to the parking lot partying and we had to drive over the curb to get in. Front desk staff ignored our concerns and complaints, and an hour before check out the housekeepers wouldn't quit knocking and begging us to check out early and leave them tips. Worst experience ever.

Great staff. The woman behind the counter is always courteous and pleasant. For the money you can't go wrong

This is my first negative review. This was the absolute worst experience I have had staying at any hotel or motel. The bottom line is that I felt unsafe combined with a staff bordering on incompetency. The manager knew about my complaint and decided not to contact me after asking him to call me back twice. Further, the Motel 6 Customer Service site is merely “lip service”. Motel 6 Customer Service tried addressing my issues with carefully crafted responses that tell you nothing. I had checked in to a room at this Motel 6 and needed to have my room changed due to a broken air conditioner. I didn’t have an issue with changing rooms at that time. Then, in the middle of the night, I was abruptly awakened by banging on my door with a threatening voice telling me to open the door. I was scared and after 5 minutes, I called the front desk to get the police to come and investigate. Long story short, the hotel neglected to move my room in their computer system and they thought I had somehow gotten into their room for the night. There was no remorse and no refund for waking me up in the middle of the night. Prices there are low but there is a reason for that. Do not stay here unless all the park benches are full.

We had a family emergency to attend to and because Motel 6 was near the location I booked a room for my family and had another 2 family members book 2 rooms the same day. Words cannot appropriately express the disgust that all of us felt starting from our walk from the reception counter through the alleyway to our rooms. Strong smell of stale cigarette smoke greeted us at every step. We entered the room and the same smell followed us even though we all booked non-smoking rooms. A table in my room had a large cigarette burn - this in a non-smoking room! Later we found the blanket also had a cigarette burn in it. Our family members later told us that they also found cigarette burn holes in their blankets! I wanted to iron some wrinkles from my shirt and could not find an iron in the room. Went to the receptionist and was told that they did not provide irons but I could go to Target nearby and buy an iron!! No shampoo or body lotion provided and the only coffee was at 6 a.m. Finally while leaving (and glad to leave) a prophylactic was seen on the ground at the entrance! I suggest that Motel 6 put the lights out because this hotel is truly a disgrace but I don't know if someone is listening.

Caution! We booked the Motel 6 Northeast for a one day stay as it was near my family event. Although he staff were nice the motel is not what it seems. There was clear structural damages to the building that was never taken care off and towels were on the floor to prevent water from leaking into the premise. Walking the halls there is a strong order of marijuana in the hallways and the bedroom. The exit doors are not locked so anyone from the street can come in. We saw a man walking down the halls checking each handle to find an open room. The "patio" doors did not lock but they owners got creative and used a piece of wood in the track of the sliding door. The neighborhood was infested with drug addicts visibly shooting up as you are driving by to the motel which makes the rooms unsafe considering that no exit doors were closed. ||||I would highly recommend avoiding this motel for the safety of your family and yourself.