Rea & Associates - Computer support and services in Massillon - 12856 Lincoln Way W, USA

ARCIS has been our IT company for the past 7 months. We couldn't be happier with Jeremiah and the staff. They have solved our many computer issues and we have been running smoothly. And, that's a wonderful thing. This company is the real deal. They are very knowledgeable and respond to issues quickly. I highly recommend them.

The ARCIS team is an excellent choice for IT support. They handle all of our help desk issues and provide network support. Most of the support is done remotely, but we do have a tech on site two days a week. All techs have been swift to respond to reported issues and proficient in resolving IT issues.

I’m so happy I found ARCIS +/- 4 years ago through the Chamber of Commerce (Orrville Chamber?) “try us before you buy us” promotion. We got 2 hours time with a technician / engineer. Dennis came onsite and crushed several bothersome issues we had in no time. He was so fast and efficient – he sat right there in front of me and got stuff done. Since then, I’ve dealt with Dennis numerous times, as well as Brent , Scott, Neil on various needs and issues, and just today Audrey. Audrey is so nice and personable. Everyone I’ve dealt with at ARCIS has professional and great all around. I just wanted to take a few minutes to let you know how much I appreciate everyone there.

Arcis is able to help me with every issue I may have. All of the technicians are very friendly and helpful - I usually deal with Audrey McMillion who I have relied on many times. Audrey is always kind and patient even when the problem is not technical but was caused by something I did or failed to do. Thank all of you for your continued support.

I have been working with Arcis Technology Group since its inception and with Jeff Rapp as our IT Consultant long before Arcis was started. We use Arcis for installation/support for everything technology related including our phone system, network infrastructure, SAN and Windows/Linux servers. We also use their Business Continuity Services. The service and support we receive goes above and beyond what I would expect from a top-notch IT Consulting Company and I would highly recommend them for all technology needs.

I had lost some parts in one of my assemblies that i would have spend around 1 to 1 1/2 hrs to recreate new ones. so Arcis Technology Group was able to recover the folder they were in, when i opened the assembly after they recovered the folder all the parts were in place i did not even have to select the missing parts and go replace part like i had expected. this was very easy and would recommend ARCIS TECHNOLOGY GROUP. Thanks again

I spoke with Cooper on the phone from ARCIS. He helped answer all my questions and had good suggestions and kindly explained things I did not understand! I highly recommend them.

Great company to work with! Always available to handle my IT needs. Prompt and reliable service!!