Quest Diagnostics - Medical laboratory in Methuen - 60 East St STE 1200, USA

I checked in online and chose what facility I wanted to go to. Picked my day and time and added my insurance info and was all set. When I entered the facility, I answered a text and was welcomed and my name appeared on the wait list. I waited only 5 minutes and was called into the lab. The staff was cordial and got right to the test. It was quick and then I was dismissed. It was a pleasant experience overall. Thank you

It is really quite easy to make appointments at Quest. I have always found the staff courteous and professional, but also accessible and friendly. I have never had a problem with the actual process (i.e., drawing blood). Overall, I consider Quest service extremely good!

My phlebotomist was fantastic! She was thorough, and very skilled. Not many people can find my veins and she got it on the first try. I was in and out in minutes!

The med tech who drew my blood was very efficient and capable.

Worst automated system for Quest I've ever seen. I was trying to book an appointment and kept saying to spell my name like 4 times... I spelled it and I gave "as in ...” for each letter and still didn't get it ...

What a great experience I had at this site! The waiting room is nice and spacious, very clean, and very professional staff. I loved it, will be coming here for my blood work more often.

Only 1 person that does drug screens so having to wait over 45 min when you already have to pee when you come in is atrocious. They should hire more people that can do both as they had 3 other employees doing nothing but sitting around.

Methuen building by the hospital is always amazing