Quality Quarters Inn - Motel in Richmond - 105 N Killarney Ln, USA

Room was basic and owner was extremely rude. Came to my door and started screaming and yelling because I had a friend stop by was told could not have company and threw my company out. My company hadn't been here 5 minutes and he was at door screaming and yelling. These are same people who own countryside motel across the street. Very unprofessional and very rude...... when asked for refund was told I could check out but wasn't getting refunded after owner came up to my room and started screaming at top of his voice at me and my company

This place, I have been told has been around for a long time, the rooms we had were very clean and the staff was very helpful in maintaining my rooms , if I had any issues they were right there to help, stayed a while and my room was leaned everyday, the prices are very fair and I would recommend this place for anyone looking for a quiet comfy room where you would feel very safe and secure, housekeepers are very efficient in their work , very friendly staff, I did not have any issues with random people harassing me, felt safe and very welcomed. Enjoyed my time here very much. Highly recommended , would have loved to stayed linger.

It's somewhat of a nice place to stay for the night, no roaches, room didn't smell bad. Sheets were clean, and there was food right down the street. The only bad part was the lady at the front office.

This place is awful! The rooms were falling apart and dirtyThe entire place reeked of cigarette and pot smoke. There were boxes and junk piled up in the lobby area. The bathroom had feces smeared on the wall and I ended up having to got to urgent care to get a tetanus shot. The bed, which was right in front of the heater unit, had a rail sticking out 2 inches from the mattress, when I went to adjust the heater unit I bashed my leg on the rail and gouged my leg. When I informed the manager, there was no apology or even a look of concern. Just offered me a new room.

I don't have any complaints, it was very quiet, really like the uniqueness of our stay

Positive: Being able to sleep Negative: I asked for no house keeping the maids just walked right in. Had stuff come up missing

Nasty bed bugs everywhere. Was only available room during a special event. Had to stay.

The tenant behind the desk was rude. Claim that he had drained the pool just before we got there but looking in the pool it was dirty and been drained for a while then we went to bed. To wake up to find 10 cockroaches crawling all of our stuff . I'd ask for partial refund back so I can take my clothes and have them washed after we sprayed them down and I luggage he refused it up in the arguing match. Accuse me of lying. Just to get a refund. The Patel family owns majority of hotels in this country and they don't care about customer service they don't care about the quality of the rooms