Quality Inn Schenectady - Albany - Hotel in Schenectady - 2788 Hamburg St, USA

Clean and budget friendly. Two floors but no elevator, so if you have an issue using stairs request a first floor room.||The staff was friendly and helpful. Room was clean, no issues. Our bathroom had a removable non-slip mat for the shower--USE IT! --otherwise you'll slip and fall!||Breakfast fare:|toast/bagels/english muffins|Juice/coffee/milk|Cereal/oatmeal/fresh fruit|Waffle station/scrambled eggs/home fries/sausage links

Jennifer, aka Jen S., upgraded us to a king size suite when we arrived because we are a Choice Privileges Gold member, at no additional charge. She was wonderful and a hard worker, as she was going to work a second shift in a row starting the next morning. Our room had a dressing room, a bathroom with a shower/jacuzzi tub, a big screen TV, a refrigerator, microwave, and just lots of room to spread out. A continental breakfast was included and the coffee was great; I'm very particular about that. 5 stars all the way.

Positive: Nothing. Did not stay. Checked in then got spooked. Really sketchy area - smelled bad - scary bad energy. Made me think of every scary movie I had ever seen and I haven't seen very many. We left. Negative: Still waiting to see if they are going to charge me for the night that I didn't spend with them.

Nice hotel. Smart appearance outside. Warm welcome. Very clean. Very quiet. Comfortable beds, clean linen. Good breakfast options. Very nice indoor pool was a bonus. Competitively priced. Note that there is no lift to second floor rooms!

Great value for the price! Room was neat and large, bathroom ok, larger fridge than usual. The crew working there is excellent! Helpful, jovial and prompt. Good job guys. Very quiet at night which is a plus even though the walls are as thin as paper. Breakfast is nothing fancy but filling. There is NO elevator, so consider that when booking, might want to get a room on the first floor

Housekeepers are inconsiderate and very loud every single morning. I had to go next door to ask the lady to quiet down because she kept slamming the door repeatedly. You would think since people are here to literally rest, they would keep it down. This hotel will get the job done for sure but if you have to get up early maybe somewhere else is for you

It was old, rooms were decent, bed needs upgrading, really nice restaurant right next door. Friendly helpful staff

This place is about what you would expect for its price range. The cleanliness is good. The staff is very nice and is the reason for the review and the 5 stars. I messed up my reservation and made it for the wrong date and it wasn’t guaranteed. Front desk was extremely courteous about it and only charged me the difference in cost. Super nice , friendly and considerate and it really helped us out of a jam in the middle of a snow storm. The staff alone is more than enough reason to choose this motel for your stay.