Quality Inn Hays I-70 - Hotel in Hays - 2810 Vine St, USA

This was not a great stay. The bed was relatively comfortable, the sheets were clean and the staff were nice but that's all it has going for it. Cleanliness could be greatly improved. We decided to skip showering until our next stop because it was obvious that the tub hadn't been cleaned. It wasn't stained; it was dirty. I checked using a tissue. The soap scum easily wiped off. The toilet bowl looked neglected as well. I used our own wipes to go over the questionable surface areas. The rest of the room seemed sufficiently clean. Fortunately, we didn't need to iron anything because the ironing board was badly broken. We won't ever here stay again if passing through this area and certainly won't recommend it to anyone.

The location is great. The service was great. The room Was dirty there were black hairs all over the tub and shower! And the shower didn't work properly so it didn't have any kind of pressure. There were toothpaste splatters all over my mirror. And tons of trash underneath both beds. Its like they didn't even bother to clean it. They have an indoor pool, however, the pool was so cold. My kids weren't in there, but for 5 minutes Before they were too cold and had to get out.

When we pulled in, I was skeptical but I had made the reservation online and I would have lost my money if we had canceled. The front desk was uninviting and dilapidated. The desk clerk was not friendly. There is no elevator and we were giving a second floor room. My husband has an injured knee but no first floor rooms were available. We had to park in behind the building which was a very sketchy area. When we got up to our room, the keys didn't work so another trip down the stairs to get more made. When we got inside the room was dirty, hair in the tub and on the floor, the floors were dirty. Another trip downstairs and we were given another room down the hall. This room was not much better. Water stains on the ceiling causing the sheet rock to flake off in the floor. The tub was dirty. The beds were terrible. After not much sleep, we got up to leave and stopped by the breakfast room. There were 2 apples, a couple yogurts and you could make a waffle. Nothing else. I have stayed in a lot of hotels and I would rank this one in my top 3 of the worst!

Pros: the linens and comforter seemed brand new and they were comfy. Pillows are new but not comfortable. Good ac. Cons: rude lady who was difficult to understand (heavy accent). The room clearly smelled of smoke. You could smell it in all the linens and towels as well. I didn’t wash my hair simply bc I knew it was going to smell bad the next day. And sure enough, my hands smelled of stale smoke and couldn’t sleep bc of the headache I developed from the smell. The carpet is old and I’m sure needs to either be deep cleaned or replaced.

There is no hot tub. The pool was clean but super cold; we couldn't swim. We walked the area instead which was nice. The room was ok. Ceiling was water stained, bathroom & tub looked old and the phone was dirty. Later in the night I felt a cockroach crawling on my neck. Had that not happened I'd probably have rated them a little higher.

Positive: The hotel looks a little shady at first glance, upon arrival the clerks were very very nice and accommodating the lobby is super clean our room was perfect. The parking is slim in the back but there is more parking in the front. Very pleased with our stay Negative: Everything was great Negative: ""

For the price and the location, this was a great value and comfortable stay. Along our trip, we stayed at more expensive hotels that took little value in the appearance and quality of one's stay. In that sense, this stood out. Nothing fancy, but a clean room, good service, quick check out and check-in, easy process handling an error in our reservation. We were just passing through but definitely recommend this particular hotel. The owner manages it well and cares, and it shows.

Positive: The bed seemed to be clean and were somewhat comfortable. The A/C worked well. Negative: This hotel needs cleaned and updated! The sink has white corrosion all over it, stains on the carpet and chair seats. Bad smell in the room and in the hallways. Storage room doors were opened, and crap piled up high everywhere! Disgusting.