I booked last minute as my trip schedule suddenly changed. The service over the phone and in person was terrific - very friendly, courteous, and professional. The location was also convenient to the freeway and a variety of different restaurants. The room itself, however, was incredibly outdated and worn - with numerous stains and significant wear throughout. Not a bad value, but it would be nice if the room was as inviting as the staffing.
What an unexpected place for a good night sleep. Love, love the choices for breakfast! They always have a spread of wonderful choices! There are various choices for dinner, nice entertainment within facility. Must make reservation as it’s a popular location - all year round.
This is one of the nastiest and most dilapidated hotel that I have stayed at. It should be condemned. The desk clerk was the only thing about this hotel that wasn't horrible. The room was dirty, including the bathroom sink, the dresser drawers, and the room and common areas all have an unpleasant odor. I considered demanding a refund and going to another hotel but honestly, I was just too exhausted. I have no clue how this hotel earned a 4.0 rating. Must be a lot of fake reviews.
Most importantly, my room was clean. Reception lady was very nice too. Lowered rating for general condition of the room….outdated, lots of furniture mars, I’d stay again though just because it was clean.
Booked ahead expecting a busy Saturday of Easter weekend. Able to get a room with 2 queen beds non smoking. The room was very large, the beds were comfortable, the tv, internet and fridge all worked well (the freezer compartment actually made ice!). Lots of good quality towels in the clean bathroom. Check in was smooth with a very helpful man who apologized because they were so busy. We would definitely stay here again.
The housekeeping staff was wonderful. Aside from that, the one and only ice machine was broken the entire time. The drink machine did not work. Our TV only got local channels and infomercials. The a/c unit was noisy. The parking lot is designed so that people are parked right outside your window and you can hear them coming and going.
The positive: The room was clean, the fridge worked, and the AC was quite effective. The negative: the ice machine was broken, and housekeeping woke us up at 0830 on Sunday morning, asking to clean our room. The housekeeper continued going door-to-door knocking.
no water pressure, ice machine is broken and rattled the whole hall all night. took a roach to the front desk they said they would discount the room instead they did nothing. very dirty, had 3 days of reservations for 3 room. never again.
All Hampton are great but this one is particularly super. Conveniently located by major highway so Itâs an easy off and on as you drive through the area. The staff has always been extremely helpful and provide great customer service. They are flexi
We had a great time. You ride into the mine and guide explains in a knowledgeable way the workings and abuses of early miners. There's also a company house , church, museum and other coal mining exhibits. We bought a nice coal mining hoodie for only
