Quality Inn Cortland - University Area - Hotel in Cortland - 188 Clinton Ave, USA

This hotel was awful. Every bit of wallpaper was cracked and falling off the walls, the room smelled like an ash tray, the carpet was disgusting, and the shower had cracks and mold. Our saftey lock screws were so loose that the lock did not work. Outside our room, there was a mop bucket and dirty towels left by a neighboring room for 2 days. It was check in weekend for a local college and they charged 300 dollars a night for this room that was disgusting.

Nice hotel with lots of places to eat in the area. Easy on and off the major highways. All our rooms were clean. Some rooms had a fridge and microwave, mine did not. We had rented three rooms during our stay. Free breakfast consisted of fruit yogurt cereal toast bagels coffee tea juice and make your own waffles.

Horrible experience! Dirty and smelly carpet, room smelled like an ashtray, found lighter by window. Dusty furniture, stained walls. The bathroom with blood on side of toilet, towels with holes, moldy tub, spider web and bugs everywhere… very unsafe and disgusting. Never again! Quality Inn University Area.

Positive: The location was perfect as far as it¿s distance to the college that I was visiting. Negative: The hotel was not very clean, and looked like it was tinned down. My bathroom sink was cracked and epoxied together. Heat was nice. Broken, changed rooms. The food was terrible. Staff lied about being discounted. Negative: ""

My girlfriend and I frequent this hotel 2 to 4 nights a week every week. We have bounced around and tried every hotel in Cortland, NY. over the first 3 months that we stayed in hotels a couple nights a week every week. Yet for the last 3 1/2 to 4 months we have not stayed a single other hotel. After our second night at this hotel. The front desk attendant at night remembered us when and when we left the woke up the blonde new morning front desk attendant remembered us, and was super super friendly and very kind. now she comes over most mornings and small talks with us. But I have met most their staff by now and they are all a very very kind and helpful lot. The Continental really is pretty good too. They have Yogurt, cereal, oatmeal with hot water and milk available, coffee, ice water water, oj, a smorgasbord of different things to toast with all the fixings you need, muffins, and waffles. The waffles really are great every time. Honestly before I head to bed I begin to have a terrible craving for a waffle. Then every morning Im ready to go and grab myself a nice hot one.. 5 out of 5 starts. There isn't anything the staff could do better for us that they already do each and every stay. We consider this our usual and go precisely nowhere else. I don't think we ever will again. 5 out of 5 for the rooms themselves though. They do a very well done job at keeping the rooms crystal clean. The room and decor it self has a very elegant and modern feel. Very nice. I recommend this place to all my friends that travel for work. Id highly recommend this wonderful hotel to anyone, if ask where they should stay in Cortland. Because you can really go wrong if you stay at the wrong place in Cortland. This is the opposite of those places. Thanks to all the staff for making our stays just simply awesome!

The first room I was offered was absolutely filthy and had clear evidence of bed bugs. Upon entry of the second room, the smell and live bed bugs crawling on the mattress guaranteed I would not be staying. Was promised a call back from a manager and they have yet to contact me.

The hotel was cute and nice! However, room service isn’t as great as it can be. My family and I have had to take the trash out ourselves. Other than that, the hotel is great!

A palace as compared to the one we stay in the night before (which was also a Choices Hotel but not A Quality Inn). Will definitely make this our annual stop. Right off the interstate 81. Breakfast was included.