Quality Inn Albertville US 431 - Hotel in Albertville - 315 Martling Rd, USA

I would rate this experience as a 0 if possible. 1. **Family Unfriendly:** Despite being labeled "non-smoking," we were placed next to smoking rooms, and the rules seemed unenforced. The AC was inadequate, and breakfast was disappointing—broken waffle maker, diluted juices, stale eggs and cereal. 2. **Cleanliness Issues:** We found blood on our bed sheets around 10:30 pm. The receptionist was unhelpful and rude, blaming us and offering no replacement blankets. The room was also dusty, with a moldy smell and dirty mirrors. 3. **Poor Amenities:** The TV channels didn’t work, which was a minor issue but worth noting. 4. **Dirty Pool:** The pool was not properly maintained. 5. **Security Concerns:** There were significant gaps in the doors, allowing bugs to easily enter. Overall, the experience was far below acceptable standards. -it was me (mom) and I came with my two young kids

Do not stay here! I never would have stayed here if I would have read the reviews prior. I took video upon entering the room and when we departed. I even wiped everything down, took out the trash and made the bed. The receptionist refused to check the room. 4 days later they took out the 50$ deposit cuz the room was dirty. When I called they denied taking it. Well once I confirmed with the bank I'll be talking to my attorney. You have been warned!

Where ti start, hmmm. 1st, the air conditioner didn't work, and we asked to switch rooms and was told all rooms were the same. They were not. We did move to a room where the air was cooling. They only allow 3 towels at a time, will not give you extra, and don't get towels or sheets dirty or they will charge. Front desk people are not friendly, and we were told the price would go up the next night if we stayed. It was on a week day. I would not recommend this place at all

Requested a non smoking room the put me in a room that clearly had been smoked in many times! all of my stuff smelled of smoke on departure. would not recommend this hotel!

Positive: The location is good you're close to lots of restaurants and shopping Negative: The room was dirty! I didn't ask for a smoking room but got put in one. there's cigarettes stains all over the comforters and bathroom smelled like urine. They charge you a 50 dollar deposit for the raggedy towels you get. Negative: ""

My husband and I stayed at the Quality Inn in Albertville, Alabama in Room 106 on July 19th and 20th, 2024. There was also a gap underneath the front door to the outside where you could see sunlight coming in. There was a disgusting smell coming from the sink drain that smelled like a sewer. The floors were so dirty that I had to use the bathroom towel used as a floor mat by the side of my bed to wipe off my feet before getting into bed Friday night. The beds were extremely uncomfortable. I have severe back issues. I woke up and could hardly walk, which scared me. It took me a while before I could actually walk. We saw the ladies cleaning the rooms, and asked for extra towels so we could have some to use on the floor beside our beds to wipe off our feet. We also told them that the floors were extremely dirty. When we were returning to the hotel that night and were pulling into the hotel parking lot, there was a policeman pulling out. We weren't sure if something had happened while we were gone, or if he was just patroling the area. When we returned to our hotel room, we asked if we could have extra pillows. We were told we were only allowed a certain number of pillows per room per bed. Since we had a king-sized bed, we were not allowed to have more than the 4 pillows we were given. We had asked because my husband was trying to make my stay more comfortable for me since I could hardly walk that morning. We drove to Walmart and got some pillows. When we got back and were getting ready to get into bed, we realized that the floors were still as filthy as they were when we left. My feet were black from the nasty floors. I have pictures to prove it. I didn't sleep at all that night. We got up, showered, and had to re-wash my feet before I put my shoes on because of the nasty floors. I will never stay in this hotel again, and would not recommend anyone to stay here either. They were not accommodating to their guests at all. They didn't listen when we told them the floors were nasty and needed to be cleaned. The beds were very uncomfortable, and the sink smelled of sewage. It surely wasn't worth the money we paid to stay there, and doesn't even deserve the 1 star we gave them, but we had to rate it with something. It is not to far from Guntersville, Alabama. That's about the best thing I can say about this hotel.

The hotel itself wasn't bad, room was clean, pool was fine. The people at the location are awful. Rude from front desk to the manager. It was almost like an inconvenience for them to have to answer questions or do anything, like refilling breakfast foods. The front desk girl tried to over charge me then was angry when she couldn't pocket the cash. Book online if possible because they tried to charge an extra 140 dollars over the price of the room.

The floor was dirty. There was no whirlpool bath. No remote for the tv. When we did get a remote, the tv reception was no good. There was a piece of metal sticking out from the bed that my wife cut her leg on. I always stay at Choice motels. This was the worst. I was very disappointed. The only redeeming quality was the young lady at the desk.