Q Center - Conference center in St. Charles - 1405 N 5th Ave, USA

The center has very beautiful grounds and the facility is very clean. Conference rooms were excellent as well. The hotel rooms are small so if you need more space, book at least an executive room or a suite. Bed mattresses, pillows, and blankets are terrible and I absolutely should have packed my own pillow. For the cost, they really should update. Food is not good. The welcome video sent via email made it look appealing but it is NOT. The food tastes reheated and often any of the bread products are hard as a rock. All the staff was very pleasant and welcoming. I’ll have to come back next year for another conference but I will not be staying at the Q center. St. Charles is the town and it’s super cute with lots of good places to eat and other sleeping accommodations.

I have been coming here once a year for company annual meetings for quite some time. This place has been going downhill over time and I would not stay here again if invited. The shower had very low water pressure and the shower basin did not drain. I had to take a very fast shower while standing in 2 to 3 inches of water. I can only imagine the bacteria from the drain. The food in the cafeteria each day was either too cold when it was supposed to be warm or warm when it was supposed to be cold. The food was very unimpressive. There were a couple of mishaps with food allergies (very important) in our party and with fragranced linens being used in rooms where fragrance free was requested. Our entire organization has decided to stop hosting our large events here for a number of these reasons. The silver lining was that every staff member, but one in the cafe, was kind, pleasant, and very helpful.

I was here for Chamberlain’s immersion weekend and it has me cursing the day I ever registered at that school. I thought staying here would be a great idea, seeing that the event was in the same vicinity, but boy was I wrong. One thing I do not ever compromise is my accommodation, and this place compromised every last bit of it. The building is outdated and the rooms are so small, like a closet. It’s basically like a college dorm room. I wanted to cry. I immediately called the front desk to ask if I can upgrade my room as I don’t mind having to pay full price if I have to, but was told all the rooms are sold out. I’m seriously thinking of abandoning my reservation and getting a hotel nearby. I’m most disappointed in Chamberlain, how on earth would they think that hard working nurses who left their families and comfortable homes to come for their mandatory weekend would be happy staying in this place??! It’s sickening.

Pros: clean, friendliness from all the staff, very accommidating, food was good, convenient to stay where my review was Cons: small rooms for the price but i barely spent anytime in the room so it was fine.

Literally the most uncomfortable bed I’ve ever been on in my life. I don’t really know why anyone would make this bed and I know even less why someone would buy it. It is like laying on the ground.||Light comes in all around the door. I have used towels to block the light coming in through the bottom but it still shines brightly and persistently around the sides. Since the room is the size of a closet, this is extremely hard to avoid. ||The bathroom smells like stale poop. It was the first thing I noticed when I walked into the room. A hotel bathroom that smells like someone else’s stale poop is not incredible. || I have been lying awake for almost 6 hours. This is without a doubt the worst hotel I have ever stayed in. For the quality of this room, I would except it to be like 30 dollars per night and be a motel. I have slept more comfortably in the backseat of a car.

Very dishonest and unethical organization. They commit fraud by stealing tips earned by the contracted bartenders. Various stories are told to gig workers that conflict the truth. City of St Charles needs to be informed of these unjust actions.

came for a convention, had a great time, met great people to possibly network with and try to move up the corporate ladder! great food and friendly waitresses and staff 😎

Drove up here a couple times from Florida for Chamberlain University ( I know everyone asked why we didn't fly, but come on that's no fun LOL ) anywho we sprung for the meal packages and King Suite everytime which was fantastic! They have everything you could need! You can even borrow bikes and ride the trail along the river and explore the nice little town it's located in. It was like a mini vacation when we weren't in meetings and stuff! All they need is some gigantic hot tubs, LOL Full self-serve latte bar, book nook, study areas, bar, walking trail, fire pits and more! I already hope I come back again! I can say in all my travels this place is tops especially for summer and fall!