Public Storage - Self-storage facility in Humble - 6570 Atascocita Road, USA

The process was quick at this location. Corina was great and answered every question I asked. Walked me through to view my u it and helped make sure I had the correct sized unit for what I needed to store. Thank you Corina

Nice storage facility, and nice enough staff. However they raised rent multiple times a year. Whatever rate you start with will likely be raised within 2-3 months. Cost now severely outweighs any benefit of having storage. Edit: I’m raising my rating, as the team reached out to me and lowered my rate for being a loyal customer. I’m pretty shocked to say the least, THIS is how you conduct great business. Thank you guys, I greatly appreciate your support. Makes all the difference.

I have been renting a space at this location since July 2022 and every interaction I've had with the staff has been so pleasant. Corina and Gloria are always so helpful, patient and always so gracious. I have used other storage facilities, but this facility is very clean and my unit is easily accessible. It's the best I've experienced. I plan on transferring to a larger unit and I've already spoken to Corina and Gloria and they've put me at ease about making the switch. Thank you so much! Andrea Humble, TX

DO NOT I REPEAT DO NOT!! rent from them. I had my storage from July 1st, 2022 until April 2023. My storage fee started off at $180.00 and went up too $255. My storage has been broken into twice, November and January. I have insurance but they don’t cover nothing so it’s a waste. I believe one or more of the workers are stealing my things. (They have no cameras where the units are… how convenient)When I told them I would be removing my things the key to my lock suddenly didn’t work. They made me wait a week for someone to take the lock off. DO NOT RENT FROM THEM!!

I've been renting for over 3 years now. It started at $165 for 10×20 And now it's up to $365. So I'm definitely not happy with it! They've went up every year since I've been there. No call or Notifications that the price is changing. Just when you go online to pay your bill you get a surprise.

I left another storage facility because they did not have the larger unit I needed available. It took me almost an hour to find this out. Here at Public Storage the Customer Service was literally Awesome. It took me 20 min or less to view the space I needed as well as completing the entire transaction. The representatives were very knowledgeable and courteous. This type of service is rare these days.

Great customer service..very friendly and very knowledgeable.

Great Service! Ms Corina really took care of me. She was patient and really looked out for me on the 10 X 15 unit i wanted and needed space, price and rate wise. Good, warm customer service! Ms Corina and Gloria are the bomb! 🙌🏼😁