PrydeTech - Computer support and services in Arlington - 2909 E Arkansas Ln C-514, USA

Matt assisted us with a mutual customer and was remarkably helpful. He went out of his way to assist even though he had no obligation to do so. Matt, you rock!

Incredible customer service and response times. When you speak to the owner, you can tell that he prioritizes integrity above all else.

In the 2 years that our company has been a client of PrydeTech, our technology has drastically improved. They have completely redone our server environment, helped us moved our office across town, and gone out to help a couple of our clients, all of which have made running my business easier and put my mind at rest when it comes to the technology side. PrydeTech has always been very professional, reliable and continues to communicate with us to ensure that all our problems are taken care of in a timely manner. I am thankful for the partnership that we have with PrydeTech, and I would highly recommend them to any business that needs help with their IT.

PrydeTech is an amazing company to do business with. They are very quick to respond if we run into any issues or have any questions. They have great knowledge of the IT world and handle it all so professionally. Matt, Jessica and Kyle are AWESOME!

Working this past year (2021) with Matthew and Jessica has been a wonderful experience. As a small business owner myself the stress of IT set up and systems maintenance was more than I wanted to continue to handle after doing so for approximately 10 months as the result of picking up where a prior owner left off. About the time I was quickly approaching my whit's end Matthew Pryde contacted me about possibly taking over our IT function and I agreed to meet with him after a brief phone call. Our initial meeting was pleasant, I'm a bit loud and Matthew is more the quiet type, but he left me feeling like he knew computers/networks and was highly trustworthy, both of which are of utmost importance when working in the accounting and tax world as I do. When I need someone knowledgeable to fix or upgrade a system and keep data safe, there is no room for error when judging character and competency. I can, without a doubt, confirm that my initial impression of Matthew was correct. He is extremely knowledgeable about his craft, appropriately concerned for data security, and is always quick to respond to support requests. He has treated our need to work extended hours to meet deadlines as if they were his deadlines. He has never been anything but polite and pleasant to work with. In addition to the routine maintenance of our systems Matthew was instrumental in getting our latest software systems installed and ready for implementation by firm staff. He has consistently and with a sense of urgency updated our software as the need arose and went above and beyond to organize the rewiring of our new office, with us in place, when we moved on relatively short notice last October (2021). He is currently working on new hardware (laptops and monitors) for most of my staff and I have been able to trust that he is handling the purchasing and installation with my initial input and little more. I intend to have Matthew and Jessica, along with their newest employee, Kyle manage my IT needs for the foreseeable future. I feel I have found just the right fit with this group of people and would recommend them to anyone needing small to mid-size office IT support. I know the future holds good things for PrydeTech and I hope to be around to see them expand their staff and services in the coming years. Laura Ann Strobel CPA, MST (small firm owner and bookkeeping/tax nerd, but not an IT enthusiast)

I LOVE PrydeTech! They are hands down the BEST tech support around! When ever I have an issue they are quick to respond and help fix the problem so I can continue working! 10 out 10 recommend going with them. Matt, Jessica and now Kyle are amazing!

Pryde Tech is Awesome! I have been using them since they started and have been a private client of the owner for many years. When my company got a virus a few years ago and our IT Consultant (who was a friend of the owner!) could not be bothered or solve the issue, Matt came to the rescue! He has guided my company thru setting up servers and bringing our small business to the next level. He is very knowledgeable, works quickly to resolve issue, always looks for the most cost effective options for the client, and really has a great way to explain things so the average person can understand. Not all that uppity computer high tech language we all act like we understand but have no idea what the geeks are talking about! Just give them a try and you will never go to another IT service again! Matt has worked for the large companies as well as the smaller and treats all clients with the utmost professionalism. Definitely worth the call!

PrydeTech helped our firm fix an issue connecting to our software remotely. Matthew has a wealth of knowledge and it is apparent he has worked with businesses large and small. These are great people and they do excellent work!