Popeyes Louisiana Kitchen - Chicken restaurant in Thibodaux - 700 N Canal Blvd, USA

I recently had 2 things happen with my Popeyes order. One, I ordered a blackened chicken sandwich and got a big box combo instead. Secondly I ordered a blackened sandwich, and it was not blackened/seasoned and dry. So tonight, I contacted the store and was told to come back to the store because they apparently dont season their chicken, and then she preceded to hang up on me. She was extremely rude and unpleasant. I dont appreciate being treated in this manner. I will not be going back to this location.

Who ever the shift manager was on 11/08/2023 around 7 pm at the location on south Acadia needs to be fired. She has no patience,is very rude and has an attitude. She said she could not hear me when I was placing my order thru the drive thru so I spoke a little louder. She got very rude and stated the total my order with an attitude. When I got to the window she standing there stating the price of my order an attitude. People like her should never hold jobs dealing with the public. It not anyone else’s problem that she has to work. I will be making a call to the store manager first thing Monday morning.

The food is always good. Most of the time, the service is good, but a lot of the time, the workers don't seem to like their jobs.

One of my orders was missing. The first thing I ordered was chicken straps. It was a drive-thru order so I didn't notice til I got home. How do you skip the very first thing I ordered? Thankfully I didn't pay for it but my husband refused to go back so he found something at the house to eat.

Worst customer service I’ve ever had. She was mad I was quickly translating for my parents order. She didn’t show any patience. Then after we finally ordered everything she asked « you have cash » and we said no. She said « no cash no order bye ». This is ridiculous.

If you love half done chicken come here.They have poor customer service. Very rude workers. Want diarrhea for 4 days straight come here. They offering free bugs, free stomach aches and also free vomiting. Free trip to the hospital.

I ordered a 10pc meal and specifically asked for fresh food and stated that I'll wait for fresh food only to get to the Drive-Thru an receive cold food. I called the store to let them know that I had received cold food only to be told to come back the next day and they'll replace my order. I attempted to the following day and was told that the manager that wasn't on duty. It's ridiculous that someone can spend they hard earned money expecting fresh hot food only to receive cold food.

Take very long, always rude, order is never right and some of the workers charge more and do not give out the ticket.