Pony Express Lodge - Motel in Sparks - 2406 Prater Way, USA

Good enough to call my very happy home, staff is caring and makes sure guest including mostly seniors almost in poverty stay safe and keep a home the management should be recognized for there humanity and service to mankind

The place is very old, as are most of the residents. But the rooms are comfortable, albeit small and inconvenient. We don't have a kitchen or anywhere to wash dishes. There's only a shower--no tubs. The wifi is absolutely horrendous, and they give you a voucher with a code on it that's good for supposedly 7 days, but they never work half the time and the management will not work with you. The lady in the office,I think her name is Sandie--she is sweet and trues Tobe helpful. But the lady manager who lives right next to the office--Anna--shes a real piece of scum.

These people are crazy, unreasonable and strange. Must not care about their business.

Everyone here is AMAZING!!!!!! Especially Sandy and the GM!!!!! Mom lived here for 11 years and last Friday she unfortunately passed away. Sandy was comforting, she was helpful and has a heart of gold. She made sure to get my moms dementia husband to taken care of until someone could come get him, she greeted me with open arms when I touched ground the next day in Sparks, she gave me access to my moms room, her keys, everything!!!!! Im so thankful for you Sandy!!! Ill never forget the kindness they bestowed upon my Mom and me!!! Xxxooo

It's a dive. Every local knows that. When you can't afford apartment deposits etc, it'll work temporarily as a "weekly". Management is IMPOSSIBLE to work with. They are rude and disrespectful. My ceiling leaked in the rain, it didn't get fixed until it caved in on the bed and floor. Maintenance "fixed"it, it still leaked and fell in again. Then management actually came up to see it and evicted me because of the mess!! No sh*t! Ever try and clean up wet plaster, insulation and attic filth from 20 year old carpeting?!? Nasty place, simple as that.

Don't waste your time. Can't even get a reply to get a room. If they can't be bothered to reply with a simple we are full or whatever, how will they be when you need service? I assume it is like the reviews say. A DUMP.

Unless you need a mother or a warden don't go there. The managers try to control who can visit read your mail and are not afraid to get right in your business. My friends lived there older person moved in up stairs with promise of bottom apartment. Other younger more capable people were moved before her understand she can't get up and down stairs. I went by on reformat basis to make sure she had watt she needed and didn't have to use stairs. They won't allow me on property cause I won't give them my iD

Very well maintained with highly qualified maintenance crew. Employees are fast friendly and helpful for all your needs. Bring your own bedding and towels if needed staff will direct you to the closest facility to aid you inexpensively. Their prices are the cheapest in Reno with the recent down sizing if weekly's.