Polo Ralph Lauren Factory Store - Clothing store in Gilroy - 681 Leavesley Rd Suite B070, USA

They say on the website that they're open until 9pm. I drove from San Jose and arrived there at 8:20pm Monday January 22nd and they were closed. Staff were in the store and wouldn't even come and explain the reason why they were closed even when I showed them that the website clearly said that they were open until 9pm. They need to update their website or allow customers into the store, especially when they have their hours of operation incorrect employees are still in the store, as was with this case.

Great selection! Friendly, helpful staff.

It was not that bad except problem was that the look on an employees look was like he was watching me and my family like if we were poor people. No smiles on their faces. However only the one who was at the cashier was very nice. A guy with glasses. Just because you work there does not mean your rich either. So yes felt uncomfortable no one was wanting to help or say if I find everything okay. Just a stare of saying your poor. And bad looks. Yeah I might as well go to another one same company but another one who employees would have better energy and won't look at you with no bad look. And also show they want the job by showing the customers a great look and smile with friendly attitude.

Great sales. Nice selection. I'm happy to get bargains there. Nice helpful & generous staff.

Great sale, 40-50% and additional 25% off.

Pricey (I mean it’s Polo RL) but extremely well stocked, well maintained and well trained store. These guys know exactly what they’re doing: they knew exactly where the Slim fit vs Classic fit was. Recommended

Check out the kids clothes, they are priced cheaper than adults.

Usually have a good selection of merchandise with helpful employees asking if you need assistance on the floor. Like regular Ralph Lauren locations the stire is usually well kept, clean and organized unlike most "outlets" or Macy's. Great place to shop!