Pollo Palenque San Bernardo - Mexican restaurant in Laredo - 4507 San Bernardo Ave, USA

I like the chicken, a little dry but it had a good taste, we got 2 sides, mash potato and rice, but we didn't like the rice or mash potato. The salsas didn't have flavor, but that's just me.

I love this location. They always do a good job and the service is always friendly and efficient. I didn't rate the atmosphere because I always use the drive thru.

Chicken is one of my faves at this place. It's just that orders can take forever through drive thru. Is it worth it? Yes, but if they find a faster service it will definitely better the experience. Last wait there was of 12 min. At lunch hour time is precious.

This place is absolutely great. The food is DELICIOUS 😋 The CHICKEN is superb.

Free salsas,tortilla chips and other ingredients like chop onion and cilantro to complement your plate!

OMG the chicken is so delicious and full of flavor! Do you have got to try the chicken! I had the eight piece and chicken burritos, awesomely delicious!

I love their food. Older gentleman working the lobby is attentive of the customers. People behind the counter look tired. Management, you need to do a better job at staffing your restaurant accordingly. I saw a lot of people come and go. Every single staff member was doing something but foot traffic was heavy. I applaud your staff for doing a good job even though you have them overworking themselves.

Service here is normally fine, but whoever was the rude female employee working on Nov. 21 around 12:30 pm, who had a difficult time taking my order and then laughing it off, needs to be trained on providing quality customer service. Her attitude was deplorable.