Plug-n-Play PC & Mac Repair Consultants - Computer repair service in Waltham - 461 Main St, USA

A phenomenal computer repair shop that gives run of the mill tech repair a run for its money. Great service and friendly faces make for a good experience overall. If you're against planned obsolescence and want to get the most out of your devices, check this place out.

I just had the best experience with this computer shop. Being intimidated by computers, I didn't want to go to a Best Buy. Plug-n-Play offered more of a friendly, personal service than those big, fat corporations. The shop owner, Roger, put my mind at ease right away. His confidence and knowledge of computers assured me that I came to the right place. He was able to fix my computer easily and at a reasonable price. Roger is now my new computer doctor for any future problems!

Great experience. Had a non-functional year-old laptop, and the manufacturer's warranty process was a complete mess. I took it to Plug and Play instead, and glad I did! Reasonable deposit, accurate diagnosis and repair proposal, and timely repair after I accepted. Fair prices and good work.

Roger is a consummate professional, demonstrating exemplary customer service you just can't find at the big box stores! On one occasion, I had fried my motherboard, and Roger was able to retrieve precious baby photos, and incredibly vital work documents. Then on another, with a new computer, I had gotten a virus that had completely disabled my computer, and rendered it useless, as the virus had wiped the OS off the system. I took this issue to Roger, who was glad to help me again, and he restored my Windows operating system, and helped me (again) recover precious data for an affordable price. I highly recommend venturing to Plug-n-Play PC for any computer issue you may have.

This place saved my business! My laptop was hijacked by a virus that demands a ransom to get your data back. All my Quickbooks files were being held hostage and I needed to do my corporate taxes ASAP. I am so glad when I was on my way to Best Buy I saw Plug-n-Play PC . When I went in I saw its a pretty busy shop, (Always a good sign) and met Roger the tech there. He listened to my plight patiently and talked me off the digital ledge . He was not only able to rescue my data , he gave my laptop a free tune-up (and installed better antivirus than I had before. ) for $99 which was HALF the price Best Buy quoted me. I don't know why the other guy on here thinks they are expensive. He obviously has not called too many places.

When was the last time you received old fashioned good service? Michelle quoted me numerous options for repairing my aging Mac without pushing the most expensive, knowing I desperately needed a solution. They got the job done with a minimum of downtime and I'm back in business, all for a reasonable bill. What a treat to do business with.

Brought in my PC laptop for repair...spilled coffee on keyboard. They were courteous, fairly priced, and had a quick turnaround time. Needless to say, I was very impressed with the service they provided. Would highly recommend Plug-n-Play PC Inc. over Geek Squad !

This is the guy that can fix ALL your old computers. I have brought two computers to him, one is a Macbook Pro and the other is a Toshiba Satellite. He doesn't give up until he finds the problem. He fixed them both for a very reasonable price. It beats buying a new laptop any day. Roger is the best.