PetSmart - Pet supply store in Gilroy - 6755 Camino Arroyo BLDG 5, USA

Awesome!! The associate whom we spoke with in regards to a dog crate was AMAZING. She provided so much information, and her knowledge truly helped us understand what type and size we need for our new addition! I wish I had gotten her name to give her credit. Thank you so much, and I definitely recommend this PetSmart store for your pets needs. 😊

Awesome for the pets! My puppy's favorite place for toys.

I called ahead of time because a uvb bulb that I got for my bearded dragon went out 2 days after I bought it. I didn’t have the box or receipt and I bought the original bulb in Campbell. Gilroy was the only place nearby that had the bulb in stock, Santa Cruz location kept telling me to call back later. The lady on the phone didn’t seem enthused about the exchange, but since I used my Treats account, that were able to look up the order and exchange the bulb for me. 4 stars because it’s a typical Petsmart, but the employees were able to help me exchange a product that I didn’t have the box or receipt for

DO NOT go there for veterinary services. The vet had a sarcastic attitude, and I kept trying to sell other services that I wasn't interested in. 🙃 Microchip your dog. I said no, well, if your dog ever escapes you'll never see him again. (Laughing) which I didn't appreciate the sarcasm

This is the service my little shitzu got from the PetSmart in Gilroy. They said they had to stop because my dog keep rolling . I’m very disappointed with the staff if you don’t know how to handle dogs you should look for a different profession!!!! My poor little baby boy is traumatized.

I love that they always carry my Rachael Ray cat food for I can't find it anywhere else

Brian is my go to groomer at PetSmart in Gilroy. My Spice Girls, Vanilla & Cinnamon adore him, he's friendly kind and sweet to them❣ He just doesn't grab and run with them when we arrive. He takes a moment to talk to them, then gently picks them petting and talking to them as he takes them to the back to get glamorized. He does a wonderful job, pups do not need to be trimmed, only bathed, dried, Nails, teeth, ears and such. When I pick them up they never seem traumatized and look great, thank you Brian for doing such gentle caring and a great job with my Girls. The Spice Girls love you❣

I was greeted when I walked in which made me feel welcomed. The store was very clean and alit of choices all around for me to choose from. Entered the salon and greeted right away and answered all questions I had and took my pet and worked on him with care, let me know when they.were done. The lines weren’t long so I could get in and out in a timely way.