PetSmart - Pet supply store in Harrisonburg - 1671 E Market St, USA

Clean, well stocked and nice laid out store. They have a large selection of any pet needs. Friendly helpful staff.

This is the 3rd grooming experience for my very special SDit (service dog in training), Samson. The first 2 experiences were not good ones. He was not handled with the best of care. I can tell because he is scared to go there. That is not my usually confident Samson. I am also not pleased with the first 2 times he went because some grooming services I asked to be accomplished were not done. However, this third time with Groomer Rachel was excellent. I can tell from the first time I met her before she worked with Samson, she understood how to handle dogs and would treat him kindly and patiently, which is how to work with my Samson. She also did what I asked of her in grooming him. Two days later, Samson still looks fantastic! Rachel also recommended some supplies in the main store to help with keeping Samson in top condition until his next appointment. I know he will not have another appointment with anyone else but Rachel again.

I loved this place. This is the first time Zuzu visited them for grooming and the staff was absolutely amazing. The girl at the front desk was very sweet and helped with all my questions and concerns. They did the haircut exactly as I asked. Just a little bit on ears, and paws, and trim the chest a bit. I didn't want to take her back looking like a bubble. I definitely will go back!

PETSMART ... You All Hit a Winner with This Dogfood "Pedigree Adult Tender Bites" now at the Beginning I thought They were actually Soft bites but They are Hard but My Picky Picky Jack Russell Shih Tzu mix 10 yr old Loves it !! I'm so Happy !!! Please keep Carrying keep Carrying it. Thanks!!!

Rachel did very good job on grooming my dog duffy I am very pleased with his hair cut.

This place is horrible , everything is horrible. The salon manager always comes in with her awful face and treats everyone like they are nothing and doesn’t care about how they would feel. She made me put the kennels out 3 times on the same day just to clean what I already did it, just because she was having a bad day (everyday), when I said I couldn’t continue cleaning what I’ve already did because my ankle and knee were hurting she told me to go home in a rude way and didn’t let me know about the other days. She was being very rude to me since she arrived at the salon. She needs to know how to treat others and she’s rude with the costumers also. she even took me out of the schedule without letting me know about it. just because she is a frustrated old woman that seems to don’t know what is the meaning of being nice with others. Horrible , terrible , don’t ever work there she’s awful , she even treats the dogs bad, seems like she’s killing them since they scream a lot when she’s doing them. I love the other girls tho.

cut was fine, but staff was not friendly in the slightest. it was our puppy’s first grooming visit a few days ago, we were worried about leaving her as she’s very young. the groomers didn’t make us feel better at all and i overheard them talking poorly about another dog that was being groomed. it takes a lot of trust to leave your dog with strangers. i would not recommend this place. will definitely not be returning.

I have taken my dog to other groomers but not anymore. The staff at the Harrisonburg PetSmart are top notch! The pricing is much more reasonable and my dog doesn't shake in fear when we arrive. They are good to him. It is worth the 30 minute drive each way! Thanks to the wonderful staff!