PetSmart - Pet supply store in Louisville - 10308 Westport Rd, USA

Every time I take my dog for grooming, she comes back magnificent. I’m not happy with the prices but no to the fact that my dog gets a perfect haircut by Caroline I don’t argue too much when it comes to the high price.

Horrific experience with salon Leader Robin and the grooming salon there today. Been going there for 5+ yrs with normally good service as most the groomers themselves are great, but today they were absolutely deployable at how we and our animals were treated. Got treated like criminals because we arrived 15 mins early for our grooming appointment!!! Then they had us pick up dogs because they didn't want to groom them after already starting bathing one of them. Contacted corporate but would never recommend this place again!

We used PetSmart grooming services for the first time on Saturday 8/19/2023. Stephanie D. did an amazing job grooming Smalls. He went from a shaggy overgrown schnauzer to this handsome boy. Thank you!

Rodney the manager is absolutely AMAZING! I have a very skittish large puppy who has a loud bark and deep growl. She’s not mean but most back away from her. Rodney stepped up and took my dog for a walk around the store doing everything in his power to help her relax. She was able to get groomed and he recommended doggie daycare. Her first day was yesterday and what a difference a day can make. Thank you to Rodney for taking that extra step and making sure my puppy felt safe and love while in this store. I highly recommend Robin as a groomer as well! She was so good with my fur baby and gave her the best cut. I’m very impressed with Rodney, Robin and this store!

Stephanie D. did an awesome job grooming our dog Precious!!! All the staff are very friendly, knowledgeable, and helpful! The place was clean and well organized! Such a treat to be there! Thanks Petsmart!

Wow This is probably the cleanest store I've ever been in, and it didn't even smell bad. The first thing I noticed from outside, was on the left side an enormous Terrier in the window. Its like a mutant. I forgot to ask how much is that doggie in the window. This Pet Smart has so much to offer. In house animal clinic/hospital, Dog training, Dog grooming, even a Pet Hotel. They were hosting a pet adoption event when we visited. We needed some cat for and a leash. In our area there seems to be a shortage of cat food. I found out why I believe, it's because this store has all of it! Two full isles of food and treats! That's four shelves full for cats. They have a pretty large selection of tropical fish and other small animals, parakeets and such. This is the first Petsmart that seemed offer so much and it's all being utilized. Very active. A Golden Retriever was being obedient trained in the training pen, 3-4 dogs were being groomed, a couple of dogs were being checked in or out of the hotel. I was very impressed how clean and orderly everything was here. The shelves and racks were well stocked and we took advantage of the clearance items. The manager here must have some happy employees who probably deserve some extra recognition. Everyone we encountered was friendly and helpful. Well done 👏

Staff very helpful finding supplies for my diabetic cat. Found what i needed, and even on sale. Store is clean and pleasant.

It was my puppies 1st time ever getting groomed, so she was excited, but the groomers were kind, gentle and patient with her! I loved the results and them suprising me by dressing her up with a adorable handkerchief was just so cute and special!