PetSmart - Pet supply store in Bloomingdale - 162 S Gary Ave, USA

I took my puppy to see Ashley C. to be groomed for the very first time and she did a great job. All the staff at that location is very friendly, nice and knowledgeable . I would recommend the Bloomingdale location to anyone who is looking for grooming needs for their pet as the people are very nice and friendly even the staff throughout the store.

Great store and knowledgeable staff. Their grooming options are top notch and they really take care of your furbaby! Join their perks membership free and get great coupons and deals!

Cashier was very nice but the person who got crickets for me didn’t even acknowledge me or say hello. Working in retail previously I always made sure the customer was greeted and heard. Maybe this worker had a bad day? It just left me with a bad impression coming in this store for the first time. He had glasses and gingerish hair.

Besides you could find some dead fish sometimes and their tanks, you can have better luck buying fish and snails here. I'm happy with my red guppy from PetSmart, very lucky and hardy.

Kristy has a terrible attitude. i spoke with her in store and over the phone and both times she immediately came at me with attitude. please understand that when people ask you questions, its cause they are looking for help, not to be spoken down to. i didnt know how getting my cats vet prescription food really worked and ill definitely never be getting it thru you guys again but the way she spoke to me was just awful. i told her on my phone convo w her as well she needs to learn customer service, she said thanks for the feedback and hopefully she really takes it in because whata sourpuss. get a different job if u dont like working with people

I have never had a problem here to complain but today that changed , I will no longer will be taking my business to this place ever again . My dog had an appointment to get groom because he got skunked well my dog hates getting his nails done but what dog does , so they have that in his chart that his nails are a problem to do so they skip over that and they groom him with no problem well today my husband took him in they tried saying he was late and then my husband said the girl said oh well the chart says he is a problem for his nails so she approached our dog instead of making him feel comfortable she went straight for his paws and he got upset so they turned him away saying he was to excited and he tried to nip at her but you went straight for the paws of a dog who is not excited he was nervous . Then I spoke to the house manager, he was horrible he wanted for me to let him speak and explain something I already know but he didn’t want to hear what I had to say so he decided it would be a good idea to hang up on me . So now thanks to his manager I will be calling corporate. I have all your names including your groomer . I will never step foot in this place ever again ! Horrible I’m so upset how nasty this place was

I am not a complainer but there is a cashier that likes to give me a hard time every single time I go to buy the prescription food for my dog. I have the vet script for her food which I have used so many times at the same store with no issues but when she is at the register, she is always asking for something different . The first time she refused to sell me the food and treats because she stated I was supposed to have a vet script for treats as well. I went to the vet and they told me that it wasn't true. I went back to the store this time she was asking for an expiration date on the script. It's so frustrating and annoying because I have to go to another store now which is far to purchase my puppy's food just because she keeps changing her mind and the store policy. Never an issue with other cashiers

Awesome place has a friendly staff of veterans and accessories... Been taking the cat at this location for decade and half! Only draw back they don't have grooming for cats at this location. Update... now they have cat grooming at this location...