PetSmart - Pet supply store in Naples - 2255 Pine Ridge Rd, USA

The grooming salon is outstanding. Mikayla is so sweet with my elderly dog, handling her with gentleness and skill. My dog is ready in a short time, all cute and clean. All of the staff are friendly and professional, thoroughly assessing the dog before grooming. And it is a good opportunity to shop for pet supplies while you are there. They have a great selection. Parking is convenient.

I love this place! Can’t go for one thing only I always get more stuff everything’s so cute and the staff is very friendly! Will be taking mi dog for grooming soon.

DO NOT GROOM YOUR DOG THERE!!! This one star only for the grooming. I brought my dog for grooming appointment. I told her “leave as long as possible” she asked “if I will cut half of the length that will be too much?” I said yes! SHE SHAVED MY DOG!!!!!!!!!!!!!! My dog didn’t have any mats she was just way too lazy to groom him like a normal person. DO NOT LEAVE YOUR DOG FOR GROOMING THERE!!!!!

I had the absolute worst experience. The cashier was upset because I didn’t except the dog treat she offered. I explained my puppy (12 weeks) doesn’t eat the biscuits. I kindly said we are working with him on taking treats. She said or training him to be picky.Unbelievably rude comment. I will be calling corporate and asking them all about how they train employees.

First time to get grooming here but picked up my baby today and she was too thirsty. They don’t provide water here I guess. lol but the real problem really is, the cashier when Im about to paid for the service, this old lady cashier was just looking at me (Asian here) and didn’t say anything, she literally, expressively, physically just look me in the eye and didn’t say anything!l when it’s my turn! And I’m like confused! And when other cashier asked me that he can take me, and when I’m about to go to the other cash register, she said hello loudly and say” how are you to the ladies behind me? How rude is that! I don’t know what her problem is? But she needs do some customer skills refreshment class. Of now matter how you dislike a customer you still have to show respect! And even she doesn’t have that I think it’s time to retire.

Petsmart Grooming KILLED MY DOG!!! PINE RIGDE Road, Naples Location. Please read before taking your dog there. I dropped my dog off April 13th at 11am. A few mins after 1pm, I picked him up. He had a chocking sound when he inhaled and was not calm as he usually is. I asked how long his breathing sounded like this. I was told the person grooming him asked another employee during his grooming if he was alright? The grimmer “gave him a break” before continuing his grooming. No one called me. Again I asked how long he was breathing this way because I was taking him to the emergency vet and needed to know what to tell them. The Emergency Vet said he had trauma to his trachea. For a day and a half they did everything they could to help him but he continued to decline to the point he had to be in oxygen or his tongue turned blue. See photo below. Watching him gasp to breathe was heartbreaking just as much as holding him when he was put to sleep because nothing could be done. My sweet boy is dead because I took him to Petsmart to be groomed.

Very bad grooming! So disappointed with the way the groomer basically shaved my puppy so close to it’s skin that he is super uncomfortable and sore!

had my puppy groomed he looks handsome