PetSmart - Pet supply store in Elk River - 18050 Zane St NW, USA

They only price Match when convenient at this location. Have never had an issue price matching at any other location. The store manager seemed condescending and was quick to point to their disclaimer. He stated it needed to be a brick and mortar store and that he'd never heard of them. Lol this man was arrogant enough to believe he's heard of every pet food retailer across the country. As it turns out the sale price I asked him to Match is from a physical pet store. I wasn't going to stand an argue with someone with their arms folded and telling me no rudely. I won't be back. $300 in dog food purchases alone every month for our danes, peanuts to a company this size, but I won't be back.

Helpful and friendly cashier. Wish all of them could engage the way he did. We were a bind to get our puppy his second booster and went to one of the Pet Smart mobile vaccination days. The group was very professional and treated us and our puppy with patience and care. Overall a very good experience. Thanks Pet Smart!

My daughter brought our chocolate lab and German shepherd in for a bath. Carol was the "lucky" one who got to bath them both, she did an amazing job! The shepherd was blowing his coat and I have to say he looks like a new dog! The lab tends to have dry skin and his coat was so soft when we picked him up. They both looked and smelled great! I will definitely be bringing them back!

I've taken my dogs Cooper (great Pyrenees/golden doodle), and Charlie (dachshund/yorkie) to this petsmart regularly for their grooming appointments after trying other places. Even though I live an hour away, the team is worth the trip. The staff has always been friendly and helpful. Carol in the grooming department has been a regular person I've dealt with here and I have to say she is a huge reason why I have & will continue to bring my boys here. Alex also did a great job with my more difficult dog today. What a kind and knowledgeable team.

We added a new best friend this past week! Brittany helped us threw the whole cat adoption process! Super kind and knowledgeable. Great at her job. Thank you so much - Creek loves his new home 😸

Did online shopping, and they were quick about it and great customer service. Wish they had more variety of fish though. Like Oscar's or Jack's

Very clean and easy to find the product I needed. The staff were helpful and friendly as well.

I'm extremely happy that Petsmart built in Elk River. I've consistently found competitive pricing for a wide selection of quality cat products. The associates have always been extremely polite and knowledgeable( a big plus!). I also regularly bring my long-haired cats to Heidi in the grooming salon. She, alone, makes PetSmart a great experience. I highly recommend her to anyone with any animal in need of grooming; she really is an excellent groomer that goes above and beyond -every time.