PetSmart - Pet supply store in Woodbury - 8460 Tamarack Village, USA

Such kind and helpful staff! Acquired a goldfish and they helped me set him up for success. I then went back to get him a friend once I got a bigger tank. Introducing Rocky, Reggie and Gary

PetSmart is our go-to place for cat food, treats, and other supplies. The staff have always been very helpful and friendly, regardless of the location we might be shopping at. It's also fun to check out some of the other pets they have there as well.

Best grooming experience I’ve had. Extremely thorough on check in asking about dog’s health, along with specifics of the cut. Haircut looks great, reasonably priced, amazing staff. Sarah was awesome!

Got the "Bath and Full Haircut" package, which includes "bath, haircut, brushing, light dematting, nail trim, paw & pad trim, ear cleaning, sanitary trim & more." Added on teeth brushing, nail grind, and premium shampoo. One dog came back with the two small mats I was hoping would be removed still in place and an odd haircut, and the other they stated they could not do any nails, or sanitary trim because he was "too wiggly" and couldn't complete his cut because "he didn't like it". They gave me a 15% discount on the wiggly dog, which I had to take home and clip/trim myself. The dog who was a problem I can somewhat understand. He's tiny but makes his preferences well known when he's unhappy. But mats that were left in place on my other dog? They weren't even large. I clipped them off when I got home in less than a minute. I had been working them out little-by-little with my fingers every day for a week trying to avoid cutting them out. Combined with the odd trim patterns in their fur, I'm not exactly sure what I paid for. Unless I were to stay and watch the whole process, I would not personally trust that my pets are getting the attention to detail they deserve and that I've paid for. I'll be taking my pups elsewhere.

About what you'd expect from a PetSmart. This is a good sized one, usually stocked with aquatics and reptiles, and they've got in-store cat adoption, dog grooming, and dog training services. Aisles and aisles of options, and a pretty all-inclusive website could tell you what you're in for. I'm always lukewarm on big chain stores, I know they probably don't treat the pets (and employees for that matter) very well, so I prefer locally owned stores, but this is a good option when you need the products available on a schedule. It's got lots of pros, and lots of cons behind the scenes. Either way, PetSmart is a more ethical choice than Petco, so I end up visiting here every so often.

Rylan was an AMAZING trainer that taught my dog so much in just 6 weeks. My dog loved her and was eager to learn at every class due to her teaching methods. I would recommend any class with her!

I have taken my dog to them for a few years, the groomer that I liked left. The groomer that cut my dogs hair the last two times has been there the longest and both times have been the worst two cuts in a long time, they claimed they cut his nails, but after three short weeks they are longer than they should be, which means they didn't cut them. I called and talked to the manager of the store (Mary Ann), she offered no resolution at all, no apologies and just made excuses. It's too bad that the customer service is not better. As far as their lead groomer, she cut my dog, he was bleeding and they didn't even tell me, so I thought that his two cuts were wood ticks, so I paid for an emergency visit to the vet. Petsmart will not only lose my business for his grooming, they will also lose my product business. It's too bad that this place doesn't have training for customer service. I'm not alone on how bad the service at this store is.

My sweet boy, Crosby, is a rescue and I absolutely adore him. I am very selective with who I trust with him. Dani, from the grooming department is absolutely wonderful. She continues to be super professional as well as sweet and caring. (I’ve requested her several times now and I’ve always left feeling like my dog was very well taken care of.) If you’re looking for a groomer who is experienced and loves animals- I strongly recommend Dani! Kindest regards, A happy customer