PetSmart - Pet supply store in Glen Burnie - 24 Mountain Rd, USA

Have been going to this location for the majority of the year for grooming. They always do an amazing job with my fiancee's mom's poochie. Just make sure when you are making the appointment to get exactly everything you want done when making an appointment with the call-in center (although last time we made an appointment, they might have switched how it is done so heads up). Only had one issue with the grooming, and they fixed it (was a miscommunication with what services we wanted so IYKYK). They'll have your schmancier than supermarket food for your favorite pooch or kitty, as well as what you might need for an aquarium (they're no Bill's House of Tropics but I don't think they sell dog and cat stuff). And they're currently having a sale on the holiday regalia, for that special furball in your life (also lizard costumes, but that's a whole other story). Would recommend them for getting in and out without $400 in dog toys, unless that's what you're going for. And the grooming department is good to go.

I counted 36 dead fish/bettas during my brief visit for my girlfriend to see the cats. As a hobbyist and someone who has worked with fish/reptiles on a professional level, I can make the determination some of the tanks have not been serviced properly in weeks. Half of the tanks had little/no flow and still had stock. Half of the tanks had a nasty film on the top layer (no not typical biofilm). If you can’t keep tanks, don’t sell fish. Highly recommend taking the 5 minute drive to house of tropicals and spending your money on quality fish and education on proper husbandry. Petsmart has never been “great”, but this is below standard and sad to see.

Love the story very pet friendly. The only downfall is customer service inside the store. Kind of sucks and they’re a little too expensive for things that people would buy a lot of there’s a lot of pet lovers.

My poodle mix had her nails done and a feet trim. Very satisfied. Very helpful associates throughout the store.

My family and I adopted a cat from the rescue group in PetSmart. The volunteers were so amazing and helpful. They made the process simple and celebrated with us as we adopted Natalie! The staff at PetSmart also guided us and helped us as we were choosing the best products for Natalie.

Usually I love going into this particular Pet Smart. On this day, as usual, I found everything that I had come in for. It was my checkout experience that was so dreadful. The young man at the register was masked. I have absolutely no objection to that. However one must learn to raise their voice to be heard through the mask. At best all I got was a mumble. He also shorted me my change of $.66. I gave him every opportunity to hand me back my change. But he started to check out the next person in line. I guess his mask affected his hearing. I had a meeting that I had to attend so I did not look for the manager. I looked for the young man's name tag......no name tag. So if you go to this Pet Smart DEFINITELY DO NOT PAY IN CASH.......BUT IF YOU DO........COUNT YOUR CHANGE.......THAT IS IF THEY HAND IT BACK TO. *****Employee was a young white male, thin, with black curly hair, and a mumble just above a whisper.**** Just got a new puppy.......Pet Smart you won't be getting my business ever again. And right now, for the newest member of our family, he needs EVERYTHING!!!!!

We come here with our dog Dr Bones McCoy frequently. The store is always clean and well stocked. The employees are very friendly and helpful. Dr Bones favorite part is looking at the fish.

they sold me a sick kitten. lied to me when i asked why he was sneezing so much, said it was because of the “homemade toy” they made him, maybe allergies, and took it away from him. i get home and a day later my kitten can’t open his one eye, can hardly breathe, is sneezing blood, etc.. i don’t mind spending money to save a kittens life but it would be nice to know I’m saving a kitten with a DISEASE. Not only that, they were begging me to save his brother who would most likely also have the disease. They don’t care about their animals, just the money. Disgusting. To be more specific, they sold me a 9 w/o kitten with an URI, MAYBE MORE! the kitten is sneezing BLOOD everywhere! CAN HARDLY BREATHE! He can’t even open his one eye. I have a vet appointment tomorrow. What a sick organization. They were begging me to adopt his brothers who were most likely sick too since an URI is contagious. Another man adopted one of his brothers, probably experiencing the same sadness I am. Who wants to see a kitten this sick??? HORRIBLE ORGANIZATION.